Complaint Review: Tristar Products Inc. - Fairfield NJ
- Tristar Products Inc. 492 U.S. 46 Fairfield, NJ United States
- Phone: 973-287-5197, 973-575-540
- Web: www.powerairfryer.com
- Category: Internet Fraud, Bank fraud,Withdrawing money without authorization
Tristar Products Inc. Power AirFryer Oven Double charging credit/debit card account for a limited time for a single purchase Fairfield NJ
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On May 7, 2019 I ordered a Power Airfryer Oven online from Tristar Products Inc using my business ATM card. Truistar charged my ATM card account for two separate units, tough I only ordered one. When I called and asked about why they had charged me twice, a woman replied one was to test the account to see if it was a valid account ( single $1 charge would normally be done by a regular business). The woman also replied that the money would be refunded in a few days after the product was shipped.
I spoke to the bank where the account is and they informed me that there was nothing they could do unless the company did not refund the excess charge. Then I clould file a dispute.
Charges made on a credit or debit card account are taken from the user's account immediately (they usually show as pending) and are typiclly posted to the party receiving the funds in only a few minutes. When a company like Tristar charges twice like this, it provides them with a free loan for a few days. Because they are dealing with thousands of buyers weekly, they are getting several hundred thousands of dollars each week as a free loan.
It is someting the FTC should look into and do something about. It hurts other legitimate businesses who act honestly and don't bill twice to get a loan.
It should also be a bank policy to prevent double charges without getting the buyer to agree to the second charge from the same business for the same amount on the same day.
This report was posted on Ripoff Report on 05/08/2019 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/tristar-products/fairfield-nj-power-airfryer-1478421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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