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Report: #1436448

Complaint Review: Truderm Ageless Skin - Internet

  • Submitted:
  • Updated:
  • Reported By: Leslie — Chapel Hill North Carolina United States
  • Author Confirmed What's this?
  • Why?
  • Truderm Ageless Skin Internet United States

Truderm Ageless Skin Luma Cosmetics, Luminary Skin "Trial" (pay shipping only) turned into a monthly nightmare and charges of over $170.00 Internet

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I ordered a trial of Luminary Ageless Skin Cream and started to see charges of $93.87 and $70.00 on my credit card statement.  When I called I was told that the "fine print" said that I had to cancel within 30 days or there would be an automatic "membership" and monthly supply of the face cream.  I did not see the fine print and have been charged this exhorbitant amount for a product which I am unable to use (allergic reaction).  They denied the second charge of $70.00 saying that they "did not see it" and yet it is on my statement.  They did cancel my "membership" but would not refund any of the charges.

This report was posted on Ripoff Report on 03/29/2018 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/truderm-ageless-skin/internet/truderm-ageless-skin-luma-cosmetics-luminary-skin-trial-pay-shipping-only-turned-into-1436448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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