Complaint Review: TruGreen - Daytona Beach Florida
- TruGreen 920 Jimmy Ann Dr Daytona Beach, Florida United States
- Phone:
- Web: www.trugreen.com
- Category: Lawn Service Company
TruGreen Failed lawn treatment-Fed weeds not the grass Daytona Beach Florida
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TruGreen soaked me for a season of treatment to rid my lawn of weeds and treat the St. Augustine grass. Hired in 3/2019 and stopped 09/25. Our corner lot looks horrible after a full season of their "guaranteed" treatment. I complained to Trugreen within the first few months about the weeds and they said it would take about 6 treatments until all the weeds are gone and the St. Augustine grass would fill in. The weeds got greener not the grass and infested my corner lot in Florida. I called several times and was told a manager would come to see the problem. A manager never showed.
I stopped the service until a manager came but instead TruGreen continued to send out their truck not a manager. The last visit was stopped before anything was done. Trugreen charged my credit card for another service, which they did not do, and I was left with a TruGreen note on the door that said my yard needed renovation to remove a grass they could not control! That is total bull! Trugreen sold a service yet never once mentioned about a full renovation of the lawn until I complained about the service.
Trugreen told me they would send out 2 free services that would rectify the problem and never showed. Trugreen claimed that I cancelled services. I never cancelled Trugreen. I stopped services until a manager came out and the promised “free” treatments were done.
After a season of service and the dozens of TruGreen's phone solicitations to sell more expensive treatments I filed a complaint with the BBB. TruGreen refused a refund though they have refunded others. Stay away from TruGreen and avoid them like a plague. Trugreen lies, sells unneeded and unwanted services, charge for services not performed and will leave your yard in appalling condition.
This report was posted on Ripoff Report on 10/28/2019 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/report/trugreen/daytona-beach-florida-failed-1486979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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