Complaint Review: Twongo LLC - Cary North Carolina
- Twongo LLC 1003 High House Rd, Ste 106 Cary, North Carolina USA
- Phone: 919 459-8600
- Web: www.twongo.com
- Category: Consumer Services
Twongo LLC Twongo Brad Halferty Twongo Doesn't Pay Its Merchants; They Won't Respond to Complaints; Worthless Voucher! Cary North Carolina
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I purchased a Twongo voucher for archery lessons; service was not delivered. Vendor will not deliver the service because Twongo has not paid them. Twongo is unresponsive. I contacted Twongo directly through its own website and I also filed a BBB complaint against them that went unanswered.
I had bought the Twongo voucher as a Christmas gift for my son. It was valued at $39 for one archery lesson with Triangle Golf School, 2426 Reliance Ave, Apex. I contacted the merchant early in May to schedule a lesson. Spoke with Francesca Smith at archery school who said Twongo is not paying them so they are not honoring Twongo vouchers anymore. It is disappointing, but I understand the school's position and I do not blame them. So I contacted Twongo through its website (they do not list any customer service phone numbers) and on 5/14/14 filed a request for assistance. I got an automated response confirming receipt saying that their agents will get back to me asap. What a joke. I have NEVER heard back from Twongo. Likewise, my Better Business Bureau complain also went unanswered by Twongo. The voucher I have is worthless.
Twongo, and Brad Halferty who owns it, is a total fraud and basically just stole my money and ran. DO NOT buy any Twongo vouchers!
This report was posted on Ripoff Report on 07/28/2014 04:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twongo-llc/cary-north-carolina-27513/twongo-llc-twongo-brad-halferty-twongo-doesnt-pay-its-merchants-they-wont-respond-to-c-1165630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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