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Report: #1494564

Complaint Review: United States Postal Service - Dallas TX

  • Submitted:
  • Updated:
  • Reported By: Cameron — Dallas TX United States
  • Author Confirmed What's this?
  • Why?
  • United States Postal Service 9130 Markville DR Dallas, TX United States

United States Postal Service USPS, US Postal Service My Package Never Arrived and they returned to sender Dallas TX

*Author of original report: Disaster it is.

*Consumer Comment: Disaster? Oh..please

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I Ordered some oils from this company and the apartment number was not on the box.    However, My name is inside my Mailbox which has my apartment number on it.    The Mailman could have put a note in my box and then returned to the post office with my box and held it longer expecting that I wouldn't check right away due to COVID-19.   However, they left no notice and they just returned the package to the sender without any communication to me. 

This disaster could have been avoided if the mailman would have put just the smallest amount of effort into locating the apartment number.   The only acceptable fix for this is to get the new order and deliver to my door and apologize for the mistake and assure me that measures are in place to prevent this. And they should refund the sender for the original postage fee.

This report was posted on Ripoff Report on 04/28/2020 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/report/united-states-postal-service/dallas-tx-usps-package-sender-1494564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

Disaster it is.

AUTHOR: Cameron - (United States)

POSTED: Tuesday, April 28, 2020

The company did reship the package.  But it is this reason that I hate USPS.  I only will use it if I have no other choice.  (Like mailing to a PO Box)  or if I am ordering a product from a company that will only ship USPS.  USPS is a Disaster.  And they want us to use them to cast our votes for the next president?  No Thank You.  That is worth risking going in person.

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#1 Consumer Comment

Disaster? Oh..please

AUTHOR: Robert - (United States)

POSTED: Tuesday, April 28, 2020

Your issue isn't with the USPS it is with the company that shipped the items and did NOT put your apartment number on the package. 

The only acceptable fix for this is to get the new order and deliver to my door and apologize for the mistake and assure me that measures are in place to prevent this.
- I know you are probably suffering from some "Cabin Fever" and in your mind have likely promoted yourself to Royalty. But expecting anyone to come and personally apologize is not realistic. Especially when they were not the ones who made the mistake. I guess you expect them to bow down to you and perhaps accept 20 lashings from you as well?

Now, the measure to prevent this in the future is really simple. Make sure that the company puts your apartment number on the package.

By the way, I would talk to your landlord. As there are real risks with having your name on your mailbox, the least of which is possible Identity Theft.

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