Vin viper Service was cut off for days Isle palms South Carolina

 I've had vin viper for many years they provide me black book for. Wholesale evaluations of value I pay 400 a year for the service but the last 60 days service has been down for more then 3 days crippling my business and costing me thousand I couldn't buy cars. I travled outta state had no service which cost me in travel as well as misc expenses. I repeatedly called for no anwser always getting the run around. I asked many times for the owner to call never happens. I call and I email no response from anyone with in the company not the way to do business. I've asked for a credit or to be compensated for lack of service. I get no response from the company. buyer beware car dealers and wholesalers save your self time money and suffering I went threw w this company