Report: #1253661

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 08, 2015
Updated: Fri, September 11, 2015
Reported By: raquelasantiago — San Francisco California USA

Author Not Confirmed

Why?

Web.com USA

Phone:
Web: www.web.com/landing/websitebuilder....
Category: Advertising / Deceptive

Web.com False Advertising, inflated Billing online

*UPDATE Employee: Billing issue

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Ok so i built our own webpage from this site then bought the domain SUPPOSEDLY on sspecial for 1.95 a month for 12 months. Free webpage whicH I built. Seemed like a great deal till i saw the bill which hit my bank account today 4 days early for 22.95. Then when i called them to cancel IMMEDIATELY. The guy claimed that he could not cancel anything because billing department is closed. They refused to allow you to cancel online so i will be filing a fraud complaint with the attorney general who i have on speed dial and filing a fraud complaing with my bank for illegal and deceptive practices as well as fraudulent billing

This report was posted on Ripoff Report on 09/08/2015 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/webcom-false-advertising-inflated-billing-online-1253661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

Billing issue

AUTHOR: Executive Support Team - (USA)

SUBMITTED: Friday, September 11, 2015

POSTED: Friday, September 11, 2015

Dear Raquela,

We appreciate your comments and are sorry to hear about your experience. We do try to make all terms and conditions associated with our special promotions very clear for our customers, but it sounds like there may have been some confusion over the promotional offer or perhaps on the services you purchased from us. If your issue is unresolved, we ask that you provide us with your details here: http://feedback.web.com/subo/ and we will try to get you the help you need!

Sincerely,

Executive Support

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