Complaint Review: Westlake Financial Co - Los Angeles California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Westlake Financial Co P.o.box 76809 Los Angeles , California United States
- Phone: 8887399192
- Web: Www.Westlakefinancial.com
- Category: Repo
Westlake Financial Co Still sent out an order to repossess vehicle. Los Angeles California
*Consumer Comment: Of course it is their fault
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My phone number is on file, but they've decided to email instead. Although I was in default by 30days they could have still reached me by phone knowing the situation everyone is in ( Covid-19). I've called westlake financial to sort payment arrangements, they took my payment and still repossess the vehicle.
I logged in online 2days after to view payment history and realize nothing was posted and updated to my account.
Now I'm out of a vehicle.
This report was posted on Ripoff Report on 12/05/2020 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/westlake-financial/los-angeles-california-sent-1502618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Of course it is their fault
AUTHOR: Robert - (United States)
SUBMITTED: Sunday, December 06, 2020
An auto loan is your 2nd biggest expense per month next to housing, it does not change in amount or due date. So you would know if you were late or going to be late. YOU should have been proactive and let them know. There is NO reason they should be the ones responsible for reaching out to you by ANY method, any communication by them is really just a courtesy. The pandemic was a nice reason for a couple of months but now it is just excuse people come up with to try and blame someone else.
You can see report after report on this site complain that some company tries to call them when they have their e-mail address on file. Who is to say that they didn't try to call you. It was very likely from a number you don't recongnize, and probably wouldn't identify the company name.
What guarantee do they have that you would have been any more responsive by phone than you were by e-mail? Your word? Is that the same word you gave them when you said you would make every payment on-time?
The fact is you gambled by waiting until the absolute last day you could and now because of that you are paying the price. You made a payment on the 4th, it can take 2-3 business days for a payment to actually "post" to your account. A company may also not be able to stop a repo that quickly if you were already scheduled.
What did they say when you called them after your car was reposessed?
Advertisers above have met our
strict standards for business conduct.
