Complaint Review: Xtreme Motorcars - RANCHO CUCAMONGA California
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- Author Not Confirmed
- Xtreme Motorcars RANCHO CUCAMONGA, California United States
- Phone: 707-350-0415
- Web: http://xtrememotorcars.com/catalogu...
- Category: Auto Parts, Car Parts & Accessories, Motor Vehicle, motorcycle parts, Vehicle issues, warranty
Xtreme Motorcars Xtreme Motorcars Jeffrey Williams XtremeMotorcars.com Parts - Xtreme Motorcars ebay.com/str/Xtreme-Motorcars?_trksid=p2047675.l2563 eBay - xtrememotorcars Xtreme Motorcars Bogus One Year Warrenty / Headlamps Fail Shortly After Unboxing RANCHO CUCAMONGA California
*REBUTTAL Owner of company: This was resolved
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For over 90 days, I have been waiting for a replacement projection headlamp to arrive from Xtreme Motorcars. The contact person email jezzsb@aol.com and name "Jeffery Willimas" have traded over 74 messages between Oct 2019 and Apr 2020. regarding the Xtreme 986 / 996 Black LED DRL Headlights for my 2002 Purchase Boxster, each email said the same thing headlamps shipment is held up by customs.
Their avoidance continued, and after the report of the COVID 19, pandemic outbreak Xtreme Motorcars started to use it to lead me on first by saying the item was held up in customs and then jumped at the opportunity to use the pandemic to their advantage.
While all along, Xtreme was waiting for the 90 eBay contact window to expire and, after the 90 days, were up, Xtreme Motorcars blocked my eBay account.
I was no longer able to contact Xtreme Motorcars about the warranty.
Xtreme is now using the COVID 19 as an excuse for not shipping or honoring warranties.
I have contacted eBay and relayed my concerns by speaking with eBay representative "Marlon M." ebphardcopymail@ebay.com reference case SR# 1-254430605916 he has not been much help stating the I should keep trying to contact the seller.
I paid over $1100.00 for the no functional Xtreme Motorcar projection headlamps, which rendered my vehicle unsafe to drive on public roads or highways.
This report was posted on Ripoff Report on 04/23/2020 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/xtreme-motorcars/rancho-cucamonga-california-1494369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
This was resolved
AUTHOR: Jeffrey - (United States)
SUBMITTED: Wednesday, November 22, 2023
This customer got his 2nd warranty headlight from us years ago.
We had some other warranty claims during covid, all other customers
were understanding and patient. This is the only customer that
was convinced we were lying and badmouthed us all across the internet.
This is resolved now.
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