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Report: #700642

Complaint Review: LinkUs Enterprises | Rip-off Report Investigation: LinkUs Enterprises, Inc., commits to total customer satisfaction, pledges to resolve complaints & inquiries. - Fresno California

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
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  • LinkUs Enterprises | Rip-off Report Investigation: LinkUs Enterprises, Inc., commits to total customer satisfaction, pledges to resolve complaints & inquiries. 5595 W. San Madele Ave Fresno, California United States of America

LinkUs Enterprises | Rip-off Report Investigation: LinkUs Enterprises commits to total customer satisfaction. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. LinkUs Enterprises employees will go above & beyond the clients expectation in the pursuit of excellence. LinkUs Enterprises utilizes state of the art training centers with mock houses, provides ongoing certification training, provides company issued vehicle, tools, meters, uniform, uses a Third Party for customer satisfaction surveys. The key to their success attributed to the extensive utilization of technologies to assist in their selective technician recruiting, extensive technician training, inventory and routing systems, & GPS/Tablet solutions. Customers can feel safe confident & secure when doing business with LinkUs Enterprises. Oregon, Nevada

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Rip-off Report Investigation

LinkUs Enterprises, Inc., Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A long name for a program that does a lot for both consumers and business alike.

..Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business

As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.

Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

By Ed Magedson - Founder, Rip-off Report

LinkUs Enterprises, Inc., approached Rip-Off Report last month with the express purpose of resolving some issues posted on Rip-off Report. LinkUs Enterprises, Inc., noticed that there were complaints posted about their firm that were filed by former employees and/or individuals who were not their clients. LinkUs Enterprises Inc., has always held the position that they would go to any extent to deal with client complaints and to bring them to a satisfactory conclusion. After much research they determined that most of the complaints were filed by a competitor who was trying to gain an unfair business advantage and by a former disgruntled employee. After a recent mailing to everyone who filed a Rip-off Report, it became apparent that LinkUs Enterprises, Inc., is correct in their determination. They also have a sincere commitment to remedy any and all client concerns and/or misconceptions. Company executives stated to Rip-off Report that LinkUs Enterprises, Inc., has now dedicated a portion of their customer service team to work exclusively on making improvements in the client satisfaction area. These changes were implemented as a direct result of feedback they received from Rip-off Report.

LinkUs Enterprises CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

LinkUs Enterprises Inc., is on the cutting edge of technology when bringing customers the best in entertainment, security, and automation. With 15 years of experience working with families, builders, and designers, LinkUs is the experts in installation and custom design. Whenever misunderstandings develop or there is a situation where a client is in need of extraordinary help, LinkUs Enterprises, Inc., has made it a policy to do whatever is necessary to remedy the situation. LinkUs Enterprises Inc., has put in place a quality control professional with the objective of maximizing client satisfaction. The feedback received from the Rip-off Report has served as a catalyst for many of the changes implemented.

STATEMENTS FROM LinkUs Enterprises

“LinkUs Enterprises Inc., is an organization that provides low voltage solutions for business and residential clients. Over the past 15 years they have worked with approximately 500,000 clients. This group of clients ranges from residential customers, businesses, and local and federal government. LinkUs Enterprises Inc., serves as a low voltage system integrator for their clients.. LinkUs Enterprises, Inc., carries many certifications and credentials. These certifications and credentials is one of the primary reasons for the high level of client satisfaction that LinkUs Enterprises, Inc., maintains. LinkUs Enterprises Inc., is available to respond to any client who is less than totally satisfied. Any issues should be directed to the client support department at 1-559-256-6600.

STATED IMPROVEMENTS FROM LinkUs Enterprises Inc

If any client of LinkUs Enterprises Inc., needs additional help or more introductions, LinkUs Enterprises Inc., is committed to go to whatever extent is necessary to include developing an entirely revised marketing plan. LinkUs Enterprises Inc., is also committed to providing ongoing customer support. LinkUs Enterprises Inc., is constantly endeavoring to improve its service offerings. Our client support number is 1-559-256-6600.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

LinkUs Enterprises Inc., has made every effort over the past few months to deal with any client issues that might arise. They have provided services to over 500,000 clients since they have been in business and are recognized as one of the premier custom low voltage integrators in the West. LinkUs Enterprises Inc., insists on providing references to potential clients to ensure they have a clear understanding about what they’re getting involved in prior to a contract being signed.
Because of our investigation and the sincere efforts put forth by LinkUs Enterprises Inc.,, Rip-off Report is confident in giving LinkUs Enterprises Inc., a positive rating. All in all, the company implemented strategic changes to its Client Satisfaction Department and reached its goal of achieving total customer satisfaction through excellent service. This was made possible by a completely honest approach to corporate introspection and a commitment to taking good care of their customers.

LinkUs Enterprises executives understand that the only way to grow as a company is by first recognizing their weaknesses and then committing the resources necessary to fix the problems those weaknesses created. A LinkUs Enterprises Inc., executive stated, "We know that all businesses make mistakes, but I can assure you that we are 100% committed to resolving any issues that arise and creating value for our clients".

In spite of all such situations, Rip-off Report is confident you have a company that is ready to serve those who need more assistance and is willing to make things right if they seem to have fallen apart.

Rip-off Report knows there is no company or individual that is perfect – LinkUs Enterprises Inc., knows this also and demonstrates their need for continuing improvement - that is why Rip-off Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member of Rip-off Reports’ Corporate Advocacy, Business Remediation & Customer Satisfaction Program.

RESULTS OF MAILING TO ALL THOSE WHO FILED A RIP-OFF REPORT

As a part of the Corporate Advocacy Program - Rip-off Report sent an email to every client who filed a Report on LinkUs Enterprises Inc., in an effort to make things right with any unsatisfied customer from the past, a requirement to become a member of the Corporate Advocacy Program. I would now like to share the results with you.

Out of the 2 of the seven complaints that were filed, those two customers told us they were already taken care of and were thankful for the continued effort of LinkUS to make things right with their customers. Usually, when Rip-off Report does a mailing to those who filed a complaint, the customer will ask us if they could remove the Report they filed and we always explain that unfortunately, it was not possible. It is Rip-off Report's philosophy that it is much more beneficial for the consumer to see how a company like LinkUs Enterprises Inc., takes care of their mistakes. No company is without its share of problems, however, there are many companies who continually sweep those problems under the rug and never achieve the growth that other companies such as LinkUs Enterprises Inc., enjoys.

Rip-off Report feels LinkUs Enterprises Inc., has learned from all those who have complained... and they even seemed to be thankful for those who have brought problems to their attention.

LinkUs Enterprises Inc., shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.

Keep in mind, LinkUs Enterprises Inc., has worked with many clients over time. What really is amazing that despite Rip-off Report appearing at the top of most search engines, their complaint ratio is a fraction of a percent of their overall clients. Rip-off Report knows that this is significantly below the industry standard for the clientele that they work with. From our perspective, it is quite unusual for a company who has had so few complaints request on their own to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. LinkUs Enterprises Inc., provides a leadership model for other companies that care about their clients to follow.

ABOUT THE CORPORATE ADVOCACY PROGRAM

While Rip- off Report does not endorse any company, including LinkUs Enterprises Inc.,, overall, our research demonstrated to us that LinkUs Enterprises Inc., is a solid, reliable company that stands behind its service.
Many companies that contact Rip-off Report make claims that the Reports about them are false, were filed by the same person or even a competitor. Yes, Rip-off Report knows this can happen from time to time as it did here with LinkUS; however, we know this is not true most of the time. From federal to local law enforcement agencies, most use Rip-off Report regularly. When Rip-off Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, US Postal Inspectors, Justice Department, IRS, Federal Prosecutors, US Customers and Border Patrol and local law enforcement in the USA along with government agencies in more than eight other countries.

Until recently, Rip-off Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary and at the request of the program member.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail.

The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.

Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact LinkUs Enterprises Inc., Customer Service: tmercado@linkuscorp.com
RIP-OFF REPORT CHARTING NEW TERRITORY ..Consumers should feel confident and secure when doing business with member businesses.

..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize RipOff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel confident and secure when doing business with LinkUs Enterprises Inc.

Here's why. LinkUs Enterprises Inc., Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.


Written By,

ED Magedson – Founder
EDitor@RipoffReport.com
www.ripoffreport.com
a Worldwide Consumer Reporting News Agency
..by consumers, for consumers


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This report was posted on Ripoff Report on 02/27/2011 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/linkus-enterprises-rip-off-report-investigation-linkus-enterprises-inc-commits-to-total-customer-satisfaction-pledges-to-resolve-complaints-inquiries/fresno-california-93722/linkus-enterprises-rip-off-report-investigation-linkus-enterprises-commits-to-total-cus-700642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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