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Report: #556238

Complaint Review: Joshua P Mullens & Telesalelife - Jacksonville, Florida Internet

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  • Reported By: Wasted my Time and Stole my money! — USA Other United States of America
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  • Joshua P Mullens & Telesalelife 804 Edgewater Ave South Suite 217 Internet United States of America

Joshua P Mullens & Telesalelife Promised big but delivered nothing! Took my $400.00 for leads and will not respond! Internet

*REBUTTAL Owner of company: Tele-Sale Life

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I contracted to sell insurance over the phone with Telesalelife back in September of 2009. Joshua Mullens said they had been in business for 5 years selling insurance over the phone and I assumed under this company name. He said they would provide training and get me contracted with the insurance carriers and provide me with leads for a fee. I began this process with them in September, filled out all their documents, paid all my fees to the Carriers, and attended their webinars even though they would anounce them sometimes an hour before the training and I am in the Central time zone, sometimes I would miss them. Not knowing the meeting times sometimes untill the day before I could not take off work to attend. After repeated e-mails requesting my Carrier writing numbers form Telesalelife, I would not hear as to why I did not have them. This went on for months untill I was told I had to fund my Dialer account before I could move forward! When it clearly states on their web site that I did not have to subscribe to their lead program to be involved! When they insisted I must give them $400.00 for me to move forward, I gave them $400.00 by eletronic check from their website on 11-4-2009. This was the only means of payment offered! I contacted them on several occasions asking why and where is my Dialer account with no results. Finally I sent Joshua Mullens a letter asking for a release of my agent status with his company and to contact me for a refund of my $400.00 or come to some agreement on the leads I paid for. It has been over 70 days since that letter and he has yet to respond! I contacted his National Sales Manager, and he will not reply either. I have never made a complaint on a company before, But I want my money back for services that were not rendered and a release of my status as an agent with his company Telesalelife. 

This report was posted on Ripoff Report on 01/18/2010 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joshua-p-mullens-telesalelife/internet/joshua-p-mullens-telesalelife-promised-big-but-delivered-nothing-took-my-40000-for-l-556238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Tele-Sale Life

AUTHOR: Tele-Sale Life - (United States of America)

POSTED: Wednesday, December 22, 2010

The gentleman in the above mention "story" seems to have the facts of the event mixed up. First let me say that I have been in the insurance industry for almost 15 years and this is the first complaint that I was unable to resolve. We normally try to speak with our agents in attempt to reach a remedy for any situation.

With that being said I will not communicate with people that wish to yell and cuss at me. I treat everyone with respect and will accept nothing less in return. My grandpa always taught us "You treat people how you want to be treated".

The facts of the story, the agent contracted withus in Sept 09. There were some issuesin his background that delayed and prevented contracting with some of our carriers. He was told thatif he wanted to work our leads he would need to purchase leads which he eventually did 2 months later.Hedid request a refund in Dec 09 that was denied. The reason for the denial was that during the 3 months he took up much of mine and one of our sales trainer time, secondly he worked a portion of the leads, thirdly when he requested the refund by voicemail, Iwas attending a funeral and I took 3 days to return his call. When I did he begin to yell and cuss at me I asked him once to calm down and change how he was speaking to me, he did not. I ended the call by telling him he order leads, and they were his to work. Also not to expect any help or support from us as we do not deal with people who do not respect others. He wasemail a release form to be completed by the transferring IMO which was never receive back. We release any agents at any time.

Once again I'd like to say we have a multitude of agents that are very pleased with our agency.Stay in business long enough and youre bound to have one person displeased withyou.
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