• Report: #479182

Complaint Review: Proformance Unlimited

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  • Submitted: Thursday, August 13, 2009
  • Last Posting: Tuesday, November 10, 2009
  • Reported By: alallenjr@gmail.com — Tampa Florida USA
Proformance Unlimited
17B Jackson St. Freehold New Jersey 07728 United States of America

Proformance Unlimited FRAUD/SCAM, NO REFUND POLICY! NO CUSTOMER SERVICE. Freehold New Jersey


1Author 0Consumer 1Employee/Owner

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Low and behold! Less than 48 hours after posting my disgust with this organization, guess who calls? Steve himself. The one who's never available. I guess he's got time for me now. Hey Steve, CAN YOU HERE ME NOW??? But get this, the parts he said were on the way 3 weeks ago have just been ordered and supposedly being shipped on August 31, 2009. Are you FUC_ _ _G kidding me, August 31st, they were supposed to be ordered in July. Un-fuc_ _ _g real! SO! Just like I promised I'm continuing MY CRUSADE because Steve chose to ignore my request and therefore it's paramount that I get my message across with venom. I'm pissed! Thank goodness for websites like this allowing me to publicly vent my frustrations. This SH_T ain't over 'til it's over. Paul, you should take a good look at your sales team and re-evaluate the type of customer service being provided. Wouldn't it be funny if Paul had no idea of Steve's BULLS_ _T. Wouldn't it be funny if Paul cut Steve's commissions in half pending a probationary period of 180 days from this point on. Customer service is what keeps us coming back but, this place, FORGET IT! IT'S A WRAP! NEVER AGAIN! Proformance Unlimited should be renamed NONCOMPLIANCE We Rob U!

This report was posted on Ripoff Report on 8/13/2009 7:23:04 AM and is a permanent record located here: http://www.ripoffreport.com/auto-parts/proformance-unlimite/proformance-unlimited-fraud-s-b95cc.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Employee

Retract and Delete Complaints Request

AUTHOR: Retract - Freehold (United States of America)

To Whom It May Concern:

After posting several complaints about Pro-formance Unlimited, I was contacted by the company.  I am ecstatic with the resolution to my problem.  At this point it is my opinion that this company has gone above and beyond their duty when it comes to customer service in order to retain my future business.  Once again, I'm completely satisfied with Pro-formance Unlimited.

I owe that all to Rip-off Report and Complaints Board.  If it were not for these websites allowing me to publicly vent my frustration I don't know how this could possibly have been resolved.  Thank you Rip-off Report and Complaints Board.  Your websites and services are probably the most viable option when it comes to receiving customer satisfaction.  At this point I'm requesting the deletion of all the complaints posted by me.

I will absolutely recommend these websites to EVERYONE in need of some degree of customer satisfaction.

Sincerely, 

Satisfied Customer
FL 

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