Capital One - Fee gotcha *UPDATE ..former employee agrees, ..they are the devil *Consumer Suggestions

They filed the following rebuttal to the above Rip-Off Report:



Their email: lueclark@msn.com

Their name: Lue



Their relationship to the company: Consumer Suggestion



Rebuttal:

I got so frustrated with my statement arriving with a due date within 7-10 days of my receiving the bill (and I'm supposed to allow 7-10 days for them to receive my payment). This is one of the companies' scams. Most customers can't just drop a payment in the mail as soon as they receive their statement.



I now make all my credit card payments online. The payment posts the following business day, and I don't have to worry about a late fee again (which is often more than the original payment due). The other nice thing about online payment is that you can monitor your account daily, and don't have to wait for the next month's statement to catch any 'surprises' in your bill.

They filed the following rebuttal to the above Rip-Off Report:



Their email: tlmangold2@hotmail.com

Their name: Tammy



Their relationship to the company: Consumer Suggestion



Rebuttal:

You can always go online to make your payments. I have avoided late fees by making my payments online. I use to get my bills from them only one week before the due date and of course when you live in Kansas and the bill goes to Washington state it will not get there by the due date. I've had no problems since paying online. I highly recommend it.

They filed the following to the above Rip-Off Report:



Their email: ese81880@cs.com

Their name: Russell



Their relationship to the company: Consumer Suggestion



Rebuttal:

I'm a former employee of capital one and i have to agree they are a terrible company to have cards with and to work for the actually called me at 900 at night trying to get me to make a payment yeah you can say thst my cards are passed due and thats because they haven't sent me a bill for 56 monthes i've called them and told them but they've done nothing to help so you can say that they are the devil

Does anyone know the connection (if any) with this company, Capital One and all the others like, Capital Choice Consumer Credit , E-Credit Solutions, Capital Credit Alliance, and First National Credit.