I am so sorry to hear about your awful experience with this disgusting, worthless scamming company. I have done as much as I can to get this company shut down. PLEASE file a report with the Better Business Bureau. I filed a report with them, I contacted every ripoff reporting outlet that I could get my hands on. It is just unbelievable that someone can be so sick and twisted and rip people off. It really just leaves a bitter taste in your mouth and reluctant to order from small companies that we all want to support. I have contacted Etsy because they have 3buttonsn2bows on their website and I am BEGGING them to remove the "company." I love E**y but the website is going to be destroyed by little scamming companies like 3buttonsn2bows.
For now, all we can do is file complaints with the BBB and hope they look into this. The more complaints, the more they will investigate and the deeper they will investigate. So, please do that. As for your refund, contact Paypal and BE PERSISTENT. They are banking on people who just get frustrated and give up, so, ask to talk to the highest person you can. Also, read more reviews --- oh don't worry, you won't have a hard time finding AWFUL reviews on them. Supposedly some people were able to get their credit card company involved and get their money back that way. Don't give up -- this is how this scamming, disgusting con-artist has gotten away with this so far.