Complaint Review: Randy Wilbers American National - Jefferson City Missouri
- Randy Wilbers American National www.Wilbersrandy@yahoo.com Jefferson City, Missouri U.S.A.
- Phone: 573-338 1513
- Web:
- Category: Computer Marketing Companies
Randy Wilbers American Randy Wilbers American National Charge back on irrelevant events Jefferson City Missouri
*Author of original report: Also P.S.
*Author of original report: Proof
*REBUTTAL Individual responds: Our Friend here lead genereating sales person, New York
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Our Friend here Randy Wilbers, an insurance agent in Jefferson City Missouri, recently joined my lead generating service. Upon joining Randy invested $2000.00 dollars via-credit card, and also received a 10% incentive in free leads ($12.50 per auto, $17.50 per home). This being said Randy was then sent a contract, stating that his money will be refunded for the amount LEFT in your account that HAS NOT been used towards leads. After time, Randy contacted me on the 27th of October, notifying me that he was yet to receive a home lead yet, this is after he has used all his free money towards leads stating
"
Anonymous,
I am getting concerned with your leads, when we did this origionally it was for the exclusive home leads and I let you include the auto's to help generate volume, to date we have not received a single home lead only auto's. I am really hoping we don't have to utilize the gurantee of satisfaction for the complete refund of the $2000 Let me know what's up."
That being sent to I, as Randy's account manager, what would any account manager do? Send more leads, and try to develop more home leads in his area (you can't make leads, you have to generate them). After time, Randy decided to leave our service, which my company and I had no problem doing, for the amount left in his account. Randy decided to charge back through the credit card company, making false accusations to receive ALL his money back, not the amount left in his account. I send this RIPOFF Report out to notify all people dealing with Randy on a business basis. Randy Signed an agreement stating he accepts these guidelines, but as time told, Randy was an illegitimate agent to do business with, cannot follow his own agreements that he signed to. Just looking out for all so no one else would have to go through this problem, with this "businessman."
Anonymous
Anonymous, New York
U.S.A.
This report was posted on Ripoff Report on 11/24/2008 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/randy-wilbers-american-national/jefferson-city-missouri-65109/randy-wilbers-american-randy-wilbers-american-national-charge-back-on-irrelevant-events-je-394496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Also P.S.
AUTHOR: William koehler - (U.S.A.)
SUBMITTED: Tuesday, March 23, 2010
Also Randy Just to let you know, and if you would like I will send you your ORIGINAL contract, it actually states that we do not guarantee any sort of service, due to it is a marketing strategy ( no solid numbers can be given). That is the document you signed.... Speak about me getting bumped on the head huh?
#2 Author of original report
Proof
AUTHOR: William koehler - (U.S.A.)
SUBMITTED: Tuesday, March 23, 2010
I am no longer in the insurance leads industry, although my time with the company I worked for was very pleasant I had to move on. Before I post my proof, I would first like to thank the 60-70 other insurance agents for not dealing with this matter in a childish manner.
________________________________________________________________________
This was your Email on 10/23 saying you have not received home leads
yet with your investment. This being said when you email me at this
time it was after the $200.00 dollars in free leads had been used, so
from my prospective you were well aware by 10/23 you used up your free
leads, considering the $200.00 was used by 10/10. I don't see where
the problem is now, and the fact of the matter is in that Email, you
never mentioned anything about me not warning you when the $200.00
being used. For your own personal reference to the email, I included
it at the bottom. Thank you.
I am getting
concerned with your leads, when we did this origionally it was for the
exclusive home leads and I let you include the auto's to help generate
volume, to date we have not received a single home lead only auto's. I
am really hoping we don't have to utilize the gurantee of satisfaction
for the complete refund of the $2000 Let me know what's up.
Thanks Randy
--- On Mon, 11/10/08, randy wilbers <wilbersrandy@yahoo.com> wrote:
From: randy wilbers <wilbersrandy@yahoo.com>
Subject: Re: To All My New Clients
To:
Date: Monday, November 10, 2008, 11:43 PM
To: randy wilbers <wilbersrandy@yahoo.com>
Sent: Monday, November 10, 2008 5:08:10 PM
Subject: Re: To All My New Clients
Randy, Randy I'm sorry that I didn't contact you, If your requesting all your money back, I cannot do that, due to the fact you did sign an agreement stating that you will be refunded upon cancellation of our service all the money not spent towards leads. That being said there is no need to threaten me saying you have my client list, being that I have clients that are happy with our service, and my customer support. These clients were willing to work with me through there full amount on the investment. If I felt that $200.00 would show you my quality of service in your area, I would of asked you to sign up for that initial amount. I do apologize for not contacting you, but the fact of the matter is you used up all your $200.00 in free leads by October 10th, 2008, and there was no conflict till now, so as far as I knew, and my company, you were satisfied with our service. When you sent me the Email about receiving more Home leads, I did take it to the furthest extent to try and produce you more home leads, but when push comes to shove, I cannot just make up Home leads. I would like to figure out a way to resolve this problem, in a professional matter instead of threats. Thank you --- On Mon, 11/10/08, randy wilbers <wilbersrandy@yahoo.com> wrote: From: randy wilbers <wilbersrandy@yahoo.com> |
#1 REBUTTAL Individual responds
Our Friend here lead genereating sales person, New York
AUTHOR: randy - (United States of America)
SUBMITTED: Tuesday, March 23, 2010
This Anonymous lead generating sales person from New York, obviously would like to stay anonymous for his own reasons. Which would lead most of us to think that he was probably in the wrong, incentives needed to make a sale of this kind(really if this person had a good lead generating system would he need to add incentives to get it sold). This offer was at a full refundable gurantee if Randy Wilbers was at all dissatisfied with the services provided, thats the only reason Randy Wilbers would invest $2000 into something like this. Due to the lead providing company doing a very sloppy job, absolutely no service when left messages doing whatever they could to avoid phone calls(typically running away from communication because they new they were offering a really bad service) Randy asked for his refund and got it through the processes they told him to use. Then they file this report, looks to me like they didn't really want to stand behind their gurantee, but because all precautions and processes were taken the proper way, they had to. Now they got upset and would like to report something like this on a rip off report. Many of you know me in the area and know there is no way, this lead generating sales person who is telling the story could in no way be an honest view of what happened. This lead generating sales person is why many of us have joined things like the do not call list, to avoid people with this type of morality. I would take further action in correcting this lead generating sales person but obviously they must of been extremely desperate and probably don't work for that company any longer, so it might harm someone in their place, that might be more mature and have a family to feed, so all we will do is file this rebutale. Really this lead generating sales person from New York must of really bumped his head good somewhere before telling a story like this one and becoming so inmature as to file a report like this, when all of the the action taken was in line with what he offered to start with. By the way this contract stated full refund if at all dissatisfied, and obviously the money was satisfactory returned.
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