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Report: #496167

Complaint Review: Carington International Corporation - Frisco Texas

  • Submitted:
  • Updated:
  • Reported By: Alta — Fallon Nevada USA
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  • Carington International Corporation 7400 Gaylord Parkway Frisco, Texas United States of America

Carington International Corporation I was sent a flyer in the mail about HealthcareOne. I called to see about getting some Health coverage for seeing doctors and dentists which they told me they cover. They were to send me a package w They said I had to pay to get a package with a card which I never did recieve, It has been 50 business days with no refund which I have asked for repeatedly Frisco, Texas

*UPDATE Employee: Careington wishes to help

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I received  a flyer in the mail from HealthcareOne, they are also associated with Carington International Corporation I learned later.  It was May 28,2009 when I made my first call to HealthCareOne to get some information. 


I was to receive a package that was to have information and a card with my name and a number to take to the doctor or dentist.  


There was a savings I was told if I paid for 1 year which was $119.95, so I paid $119.95 out of my bank account. 


They told me I needed to have a friend or family member receive the package since Nevada had not been approved by the Attorney General so I could have it sent to me, so I gave them my sisters address in New Hampshire, but she never received the package. 


The wait was frustrating so I finally cancelled  and asked for a refund, they said I would have to write a letter to request a refund to Health Care One, 3220 So. Fair Lane  Suite #12. Tempe, Arizona 85282 which I did on July 5, 2009.  It was received by them on July 8, 2009.


The number I have been calling to ask about  my refund is: 800-360-6543 which is Member Services, the telephone number on the flyer is: 800-361-1841, the flyer states it is a risk free trial.


They gave me names of doctors that I recognized here as being part of the program. 


To this day I have not received my refund, when I call they promise me it shouldn't be long, and that I would get a call from them when they would be giving it to me. 


I am convinced that they are liars that only make promises.  I am tired of waiting.  I want my money refunded.


I am a widow trying to make it on Social Security, I cannot afford to give money to an outfit that sends out flyers advertising their scam.  They should be put out of business for false advertising and stealing. 


Thank you so much for helping me to get my refund  of $119.95.  I can be reached at (((phone number redacted))).

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This report was posted on Ripoff Report on 09/17/2009 02:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carington-international-corporation/frisco-texas-75034/carington-international-corporation-i-was-sent-a-flyer-in-the-mail-about-healthcareone-i-496167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Careington wishes to help

AUTHOR: Kris - (U.S.A.)

POSTED: Thursday, May 27, 2010

Careington takes pride in assisting members at every step in the membership experience. Careington is a discount medical plan organization located in Frisco, TX that offers various discount plans to help consumers save money at participating providers.

Healthcare One is a marketer that sold Careington's discount medical plans. Careington must approve all marketing and fulfillment material that any marketer uses in their marketing efforts and at no point was a direct mail advertisement reviewed or approved by Careington for Healthcare One.

Discount medical plans are under the jurisdiction of the Nevada Department of Insurance so the information the Healthcare One representative provided regarding the Attorney General was incorrect.  Careington did not authorize Healthcare One to sell the discount medical plans in Nevada as Healthcare One was not registered with the Nevada Department of Insurance.

Healthcare One handles the billing, cancellation and refund requests for all members that join a Healthcare One plan.

Careington would like to assist in resolving the issue surrounding your membership. Please contact me directly at 800-441-0380 ext. 2830 or krisv@careington.com to provide me with information you provided when buying the discount plan from Healthcare One.  I will research your membership and help you get a resolution.

Careington will continue to provide support for all members and hope that the members take full advantage of the access provided to them through membership.

Sincerely,

Mr. Kris K. Virgin
Director of Licensing and Regulation
Careington International Corporation
469-252-5830

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