Complaint Review: Precision Auto - Billerica Massachusetts
- Precision Auto 175 Boston post rd. Billerica, mass 01821 Billerica, Massachusetts United States of America
- Phone: (978) 663-7788
- Web: http://www.precisiontune.com/Franch...
- Category: Auto Repair Service
Precision Auto pressure and deception service Billerica, Massachusetts
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I went for service and left with two additional problems. I thought the parts were extremely expensive. Russ the owner explained the parts dept. gave him the wrong prices? and that he would send a refund check. Still no check! He also said he only uses quality parts thus the high cost. I work in a parts research and parts pick up dept. and believe me when i say this place and the owner are a rip off. He charged me 340 for a wheel seal assy. a 220 part elsewhere. He also wanted to charge me 350 for a parking brake lever
i found the same part for under 100 in several places online and at parts stores. Russ explained that his precision Auto franchise was like a convenient store. Where you dont mind paying a little more for youre goods because it is so convenient. Also parking is terrible. there estimates are usually underestimated by two hours. I was told a parking brake cable replacement 1.5hrs turned out it was 2.5 hrs. precision auto service center is only convenient for russ the owner. I will not shop there again. Oh and for getting dropped of and picked up that was also delayed by two hours.
I had the feeling that precision auto was not trustworthy and my suspicions have been confirmed.
This report was posted on Ripoff Report on 02/06/2012 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-auto/billerica-massachusetts-01821/precision-auto-pressure-and-deception-service-billerica-massachusetts-834549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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