Complaint Review: Anatoliy O. - Everett Washington
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- Author Not Confirmed
- Anatoliy O. P.O. Box 4244 Everett, Washington USA
- Phone: 4253508666
- Web:
- Category: Cellular Phone Companies
Anatoliy O. Family Mobile ripoff Everett Washington
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People, please do yourself a favor and stay as far away as you can from this company! They have the worst customer service I have ever experienced!
First of all, it took me about a month to transfer two lines from Family Mobile and they charged me for this month. Then, after they finally got transfered, I couldn't get to a live person to speak about those charges for hours, there is just no such option if you don't have active number!!! OK, somehow I got a hold of someone, but they were not authorize to speak about reducing or removing any charges and gave me an email ( customerrelations@myfamilymobile.com ) to send my request to, but nobody ever replied!
Guess what, I got a letter a month later with another month balance due! Well, it took me another 2 hours to get to live person just to discover my final bill was even more! Then, I discovered they cannot fax me a confirmation letter, only email which I'm yet to receive. I had to pay just to get off hook and avoid any collections, but, oh boy, what an awfull experince!
This report was posted on Ripoff Report on 06/27/2013 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/anatoliy-o/everett-washington-98204/anatoliy-o-family-mobile-ripoff-everett-washington-1062562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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