Complaint Review: Astoria Federal Savings - Internet New York
- Astoria Federal Savings Internet, New York United States of America
- Phone:
- Web: www.astoriafederal.com
- Category: Banks
Astoria Federal Savings Delays recording payments then issues late fees Internet, New York
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have a 7 year old mortgage with Astoria Federal. I have a grace period o 15 days after the first to make my monthly payments.
I always mail the payment a week to ten days before the end of the grace period. I mail the payment using the coupon and the envelope they provide to an address that the US postal service assures me would be reached in no more than 2 to 3 days. In spite of this, my payments are often recorded as late and I am charged a late fee.
When I call to complain I am told by the "loan advisor" that they can only remove one late charge a year. Some of them actually admit that payments made are often delayed before they are recorded and customers constantly call about it.
I believe what they are doing is delaying the receipt of the payment, to collect additional interest on the loan and a nice fat late fee.
This report was posted on Ripoff Report on 04/23/2013 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/astoria-federal-savings/internet-new-york-/astoria-federal-savings-delays-recording-payments-then-issues-late-fees-internet-new-yor-1045549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.