CompUSA ripoff consumer fraud Plano Texas

Umm, it is not bait & switch there, dude. Bait & Switch is when they lure you into the store, offer you a higher priced substitute, and do not override it to match the advertised price. Give me a break. CompUSA, Omx, Circuit City, THOSE ARE N A T I O N A L ads!!! Stores have the ability (if you ask politely and are patient, not screaming, rude red faced idiots) to search the stock of the entire country if they want to. I've located computers and parts and gobs of stuff way out of my territory for customers who are willing to wait for a back-ordered ad item. Why get in your car and drive around? That's so ridiculous. The companies release these national sunday ads to reflect what, as a whole, the nation can sell. A lot of times it will say "hurry while supplies last." Well, if they are out and won't issue a rain check (which officemax will usually) then you should be given the option to ORDER IT. And you don't pay for shipping or handling or anything and if you are willing to wait a week or more for delivery you will get it shipped to your door no extra money involved. That's the best anyone can do. Again, being firm but polite and patient will get you farther than anything. Ask to speak with a supervisor or mgr, and you will be fine. Because the stores are losing money @ their bottom line, they may not offer you a sub without you asking them. Same with a raincheck. I don't immediately offer a rain check to someone, because down the line when i get that product in stock, i'm going to take a monetary hit on it to give it to you. But if you ask for a substitue within reason, or a rain check, and it's approved by corporate, we will usually always bend over backwards to help you out. But if you are rude, and a jerk, i will switch into a different mode and shut down and not want to help you at all. So, use your heads.

They had a scanner advertised last Christmas season in a Sunday ad. The price was great for the product. I went to Officemax that day and they did not have the scanner in stock, nor did they know when they would get any. They did have a "better" more expensive version they tried to sell me though. I contacted every Officemax within 30 miles and guess what, none of them had it. So I visited a different Officemax in the area knowing what was going to happen and asked the sales clerk for the specified scanner. Didn't have it. I asked to speak to the store manager and told him that no Officemax had the scanner. He didn't seem to care until I told him that this sounded like a "bait and switch." He then quickly offered me the next better model at the same price as the ad. I bought two.