Complaint Review: Concept Lens - Liverpool Select State/Province
- Concept Lens 14 Princess Road Liverpool, Select State/Province United States of America
- Phone:
- Web: www.conceptlens.co.uk
- Category: Medical Supplies
Concept Lens conceptlens.co.uk Contact Lens Order Rip Off Liverpool, United Kingdom
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Ordered from Concept Lens to be delivered to Switzerland. No package for a whole month. Received notice from post office that a package was arrived from Malaysia! (ordering form UK) which had extra charges. Had to pay service charges and customs because package was not properly declared, this is what transpired:
Sales: Tracking: Order #2180
I still have not received my order. I did receive, however, a customs letter from the post office of a package from Malaysia which states that the package was improperly declared. I will not pay additional charges that was acquired by this error. I am irritated by the lack of professionalism of your company. Since I have still not received my order made on July 29, I would like you to cancel my order and refund my money.
Date: Wed, Aug 26, 2009 at 12:40 PM
Subject: Re: Sales: Tracking: Order #2180(Urgent)
To: Anon
Dear Anon,
Since there wasn't proper paperwork on the package, the package was
opened. Furthermore, the paperwork only listed the items but not the
cost. Please let me know when this amount has been reimbursed.
Yours sincerely,
This report was posted on Ripoff Report on 03/15/2010 02:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/concept-lens/liverpool-select-stateprovince-l8-1th/concept-lens-conceptlenscouk-contact-lens-order-rip-off-liverpool-united-kingdom-581020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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