Report: #1124141

Complaint Review: Empire Today - Northlake Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 17, 2014
Updated: Mon, February 17, 2014
Reported By: Bernadine — Griffin Georgia

Author Not Confirmed

Why?

Empire Today 333 Northwest Ave Northlake, Illinois USA

Phone: 1-800-588-2300
Web: www.empiretoday.com
Category: Carpet & Tile Installers

Empire Today Empire deceived me by not tellling me that I was not getting the promtional deal that I called them for. Northlake Illinois

*UPDATE Employee: ET Customer Support

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Empire Today deceived me by not telling me that I was not getting the promotion that I called them for. They put down a standard grade carpet and charged me for premium grade carpet. I was charged for carpet removal, when my floors were already bare.

Report Attachments:

This report was posted on Ripoff Report on 02/17/2014 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/northlake-illinois-60164/empire-today-empire-deceived-me-by-not-tellling-me-that-i-was-not-getting-the-promtional-1124141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

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#1 UPDATE Employee

ET Customer Support

AUTHOR: Business Response - ()

SUBMITTED: Monday, February 17, 2014

POSTED: Monday, February 17, 2014

Hi Bernadine, we understand that we’ve been in contact with you in regards to your pricing concerns and have offered a resolution. We’d be happy to discuss this offer with you further; please contact us back if you have any questions.

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