Family Dollar Bait and Switch, Fraud Mesa Arizona

Hey, I am sorry (if what you stated was true)that happened.No one of any race or gender should be treated in any rude manner anywhere.Did you ask to speak to the manager?I know, as a customer, and been treated in a harsh way, you are mad and want it to be handled correctly.Alot, of times that don't happen.I had cashiers of different races and genders working with me.We all were equal and treated each other equal, even our customers.

As far as I know(not for sure in all states) I know in FL&GA, that at family dollar EBT that is accepted is cash part, not just food part.At Dollar General, it accepts both. I am not sure what reasons for Family Dollar just accepting the Cash part, but I recall b/c of expanding to see how much and what sells. Dollar General, started off like that, then went to accepting both Cash&Food EBT, then etc. Now, in some stores they are starting taking both, but that was a selected stores only.But, Like I said, "it may have changed'.

If you feel like this has violated you or your stepson feelings, etc.. I would suggest calling the store manager, or ask to speak with the district manager, have him to call. If you start off with, b/c of race, etc. you may not get anywhere.Explain what happen, if possible have him to explain what happen, then if that don't work, then contact their corp. number on their website, www.familydollar.com there is where you can e-mail them.If there was a misunderstanding about the EBT card, then they should be able to resolve that with you, but I would address, how he was treated.When, I get done bad at a store, sometimes I let it go, but if it is worth addressing(like this case), then I would take note of the day,time,Cashier name, and dept they were in, and keep my reciept, and nip it in the bud right then.You as a parent, you may have to address it yourself.Again, I am sorry that happened to you all and hope it can get resolved, if you need anymore help, please let me know.