Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #304713

Complaint Review: Foto Connection - Midwood New York

  • Submitted:
  • Updated:
  • Reported By: Port Orchard Washington
  • Author Confirmed What's this?
  • Why?
  • Foto Connection P.O. Box 300425 Midwood, New York U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Saw Nikon D40 package for a great price with lots of extras, finally ordered it. A couple hours later, got a phone call from a guy trying to get me to buy a 2 hour battery for $149.00. He then continued to try and get me to "upgrade" the 3 lenses by saying the ones that come with the camera are plastic and would be hazy and unfocused. I kept telling him NO, I can't, I just want what I ordered. He also tried to get me to buy a 3 year warranty for $300+ dollars. After about 15 minutes of saying NO, he said it would come to $748.00. I asked why and was told "mandatory" insurance. I said NO again and hung up. We put a stop payment on it at the bank, but they added $.62 so that it would go through the bank. I have recieved several emails saying they need credit card verification before they can ship it. I emailed their customer service on the 28th saying to cancel the order to which I got a return email saying a representative would contact me. On the 29th, I got an email saying I have to cancel over the phone, they won't cancel via online. I called today only to be told it had been shipped, and if I didn't want it, to refuse the package at delivery. So, now we have to wait and make sure someone is home to refuse the package so we can get our money back.

Darkone36
Port Orchard, Washington
U.S.A.

This report was posted on Ripoff Report on 01/30/2008 04:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/foto-connection/midwood-new-york-11230/foto-connection-pushy-sent-package-without-credit-verification-or-consent-our-bank-put-a-304713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Author of original report

FotoConnection has many names and addresses, BEWARE!!!!

AUTHOR: Darkone36 - (U.S.A.)

POSTED: Thursday, February 07, 2008

Well, after putting the stop payment on, them upping the price to get the money, and me trying to cancel the shipment, they sent it to us under a different name and address. Obviously they knew we would be looking for Foto Connection name and their Midwood,NY address, because we were going to write "Refused Delivery" on the box and sent it back with the UPS driver. They are VERY deceitful and underhanded. Now the question is: Do we legally have to send the package back since it is not from FotoConnection???? Or can we say we never got anything from FotoConnection?? Which is true, since they used the name 'GB Electronic shopping'. If anyone can help, we would really appreciate it. Our bank told my husband that it shouldn't have any effect on our dispute.

Respond to this report!
What's this?

#3 Author of original report

FotoConnection has many names and addresses, BEWARE!!!!

AUTHOR: Darkone36 - (U.S.A.)

POSTED: Thursday, February 07, 2008

Well, after putting the stop payment on, them upping the price to get the money, and me trying to cancel the shipment, they sent it to us under a different name and address. Obviously they knew we would be looking for Foto Connection name and their Midwood,NY address, because we were going to write "Refused Delivery" on the box and sent it back with the UPS driver. They are VERY deceitful and underhanded. Now the question is: Do we legally have to send the package back since it is not from FotoConnection???? Or can we say we never got anything from FotoConnection?? Which is true, since they used the name 'GB Electronic shopping'. If anyone can help, we would really appreciate it. Our bank told my husband that it shouldn't have any effect on our dispute.

Respond to this report!
What's this?

#2 Author of original report

FotoConnection has many names and addresses, BEWARE!!!!

AUTHOR: Darkone36 - (U.S.A.)

POSTED: Thursday, February 07, 2008

Well, after putting the stop payment on, them upping the price to get the money, and me trying to cancel the shipment, they sent it to us under a different name and address. Obviously they knew we would be looking for Foto Connection name and their Midwood,NY address, because we were going to write "Refused Delivery" on the box and sent it back with the UPS driver. They are VERY deceitful and underhanded. Now the question is: Do we legally have to send the package back since it is not from FotoConnection???? Or can we say we never got anything from FotoConnection?? Which is true, since they used the name 'GB Electronic shopping'. If anyone can help, we would really appreciate it. Our bank told my husband that it shouldn't have any effect on our dispute.

Respond to this report!
What's this?

#1 Author of original report

FotoConnection has many names and addresses, BEWARE!!!!

AUTHOR: Darkone36 - (U.S.A.)

POSTED: Thursday, February 07, 2008

Well, after putting the stop payment on, them upping the price to get the money, and me trying to cancel the shipment, they sent it to us under a different name and address. Obviously they knew we would be looking for Foto Connection name and their Midwood,NY address, because we were going to write "Refused Delivery" on the box and sent it back with the UPS driver. They are VERY deceitful and underhanded. Now the question is: Do we legally have to send the package back since it is not from FotoConnection???? Or can we say we never got anything from FotoConnection?? Which is true, since they used the name 'GB Electronic shopping'. If anyone can help, we would really appreciate it. Our bank told my husband that it shouldn't have any effect on our dispute.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now