Complaint Review: office depot - Internet
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- Author Not Confirmed
- office depot Internet United States of America
- Phone:
- Web: www.officedepot.com
- Category: Bait-and-Switch
office depot Cancelled the order without any notifications, Internet
*UPDATE Employee: Can I Help?
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We placed an order in November 2012 with office Depot over the phone for a blackberry playbook 64gb. They sent us an email, confirming the order and noting that the item is backorder and estimated delivery decided 5th. We called them again and they confirmed over the phone that the order is correct. Since that time, there was no communication from Officedepot.com.
Today, December 5th, we tried to check the order status online and found that someone changed the status to delete. Just like that - no email, no phone call, no apologies. Nothing!!! Needless to say, we will never trust Officedepot.com again and will warn all our friends and family to stay away from this company. Shame on office Depot and Officedepot.com!!!
This report was posted on Ripoff Report on 12/05/2012 03:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/office-depot/internet/office-depot-cancelled-the-order-without-any-notifications-internet-978180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Can I Help?
AUTHOR: Casey Ahlbum at Office Depot - (United States of America)
SUBMITTED: Thursday, December 13, 2012
Office Depot appreciates your business and we are sorry to have disappointed you. I would like to help address this matter for you and would appreciate it if you would contact my office directly. My email address is casey.ahlbum@officedepot.com. Please provide your contact information, order details, and any other relevant information in your email and my team will follow up with you.
Sincerely,
Casey J. Ahlbum
Senior Manager, Executive Customer Relations
& E-Commerce Support
Office Depot, Inc
casey.ahlbum@officedepot.com
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