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Report: #477382

Complaint Review: Realty Trade - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Memphis Texas
  • Author Confirmed What's this?
  • Why?
  • Realty Trade realtytrade.com Nationwide U.S.A.

Realty Trade Realty Trade is a scam Florida

* : 100 % Client Satisfaction

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"Larry" called to tell me that he could rent our time-share for $3,800+ per week. That was on Saturday, and he must have my credit card number, then would send a contract for us to sign. I contacted him on Monday to let him know that I had checked out Realty Trade and had found some bad reports. I informed him that we would not sign the contract (even if we had signed it, we would have a three day right of rescission), and wanted a refund. By then our credit card had already been charged, and I asked for a credit back to the card. They had charged $1,295.00 to include their fee for renting the time-share, and their fee for selling it a a profit for us at 3 times the amount we paid for the share. I talked to "Larry" by phone at least two more times - each time he became more verbally abusive - and he had excuses: it took time to process the refund, it should be on our credit card statement as credit within 60 to 90 days, etc. To date, I have not received a credit, we did not sign the contract, and "Larry" does not answer my e-mails.

Pauline
Memphis, Texas
U.S.A.

This report was posted on Ripoff Report on 08/07/2009 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realty-trade/nationwide/realty-trade-realty-trade-is-a-scam-florida-477382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1

100 % Client Satisfaction

AUTHOR: RT Escalated Claims - (USA)

POSTED: Monday, September 07, 2009
We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<urgent@realtytrade.com%3E> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<urgent@realtytrade.com%3E> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care
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