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Report: #323836

Complaint Review: Realty Trade - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Ashaway Rhode Island
  • Author Confirmed What's this?
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  • Realty Trade 14E Washington Street Suite 306 Orlando, Florida U.S.A.

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I was contacted by a person named Don. I would not give info on my condo until he said how they operated. I told him their fees were twice as much as all the other companies, and they offered nothing different. He claimed they were they the only ones to offer 100% money refund if condo was not sold within 10 months. I told him he doesn't know what was offered to me. He then claimed only 14% of the time they had to refund money, and they only had 7 complaints against them through the BBB. When I still said I didn't find them to be better, and started to ask more questions, he hung up. When I immediately called back, the 800# and 407-219-3311 (from my call I.D.) I was told to leave a message so a 'representative' would get back to me. I left a message stating they can ad another complaint to their BBB list.

Alicia
Ashaway, Rhode Island
U.S.A.

This report was posted on Ripoff Report on 04/04/2008 10:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realty-trade/orlando-florida-32801/realty-trade-phony-condo-resale-orlando-florida-323836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Please reply to my comments - Managing Partner of Realty Trade

AUTHOR: Jonathon Sauzer - (U.S.A.)

POSTED: Thursday, April 17, 2008

Alicia,

Thank you for taking the time to express your concerns so publicly on ripoffreport.com. Let me apologize for Don's conduct on the phone. Don is a relatively new representative to the RealtyTrade team and may not have conveyed all information properly to you. In regards to Don hanging up the phone when you were asking questions, I have spoken to him and he did not recall ever hanging up on someone, purposefully. So if you were disconnected and Don did not immediately call you back, I wish to apologize for that as well. It is possible that with Don being new, that he was intimidated and unprepared for some of your questions. Don should have asked for assistance from Management or another colleague.

This is a website to post concerns when you have been ripped off or scammed by a company. RealtyTrade has done never done business with you, so you are not in a position to judge how we perform services. If you do not wish to use our services, that is your choice, but it is irresponsible and inaccurate to post libelous information online to a consumer advocacy website if you have never had dealings with said organization.

Thank you for your post, but I would like to kindly ask you to remove it.

If you would like to speak to someone regarding your property, please feel free to contact us at the 800 number that you have in your files.

Thank you for your cooperation.

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