Shelly's Buttons and More took money did not send goods ignoring all contact from me Berlin, Maryland

I am a recent customer of this business and I have not been to happy. I first purchased items from ebay, and the shipping was super slow. However, I got a free shipping voucher from them that I assume they send to everyone who buys off ebay, as I have gotten it with both orders. The voucher could only be used at the personal business website an dyou had to spend at least twenty dollars.  

I ended up spending 26$ after free shipping was applied. Thinking that since I am purchasing directly from website, and it states that they usually ship same day, I figured shipping would be faster. How wrong I am. I am still waiting for item to ship and it is a full 3 days since order was placed. I have also emailed about when I can expect this to ship.... and no response. 

To some 3 days is not that long, but given my history with them, and that it states they usually ship same day.. I beg to differ. Also I use these items for my business so delivery time affects my pocket.

The prices are great, it's sad the customer service is not. 

I just want to say that I agree with what the consumer 'Attny at Law' wrote about this company.  I, too  have been dealing with Shelly's Buttons and More for a long time and not only do they have the best prices, I always receive my order FAST.  I have nothing negative to report about this company.  I'm sure there is a story behind the 1 and only negative report.

I am a consumer that reluctantly came across this posting.  Although I personally am not affiliated with this company in any respect other than 'a normal customer' I can honestly say that I have dealt with this company for 10+ years on a continual basis and I have never had a problem. Being a consumer that deals with the public I understand that you can satisify many customers over the years but if 1 customer has a negative opinion and chooses to voice that opinion it can ultimately, unfairly damage the reputation of a company. I can not speak for anyone other than myself but I can honestly report that my profession requires me to act according to the fairness of the law and in my dealings with this company I have never had a negative experience.

I don't normally waste my time with such postings.  However, I needed to look for a specific item today and while 'searching the web' I came across a negative posting and felt the need to say this:  To my knowledge this company has been in business for 10+ years and with regards to my personal dealings they have been nothing but honest, reliable and consistant.  Don't allow 1 bad apple to spoil the entire bushel.

Thank you!!