Complaint Review: ShopNBC And Viacom - Eden Prarie, Minnesota Nationwide
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- Author Confirmed
- ShopNBC And Viacom Shopnbc.com Nationwide U.S.A.
- Phone: 866-593-2592
- Web:
- Category: BBB Better Business Bureau
ShopNBC And Viacom Viacom Laptop Eden Prairie Minnesote
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I purchased a viacom laptop in January, 2006, did not use right away as my son was ill...... he passed away on November 2, 2006, I put all of his pictures on this computer....... used it at the funeral; summer 2007, the screen cracked at the joint! and it got worse... I contacted shopnbc and the additional warranty was supposed to take care of replacement; they now tell me it was mishandled, and they will not replace!!!! I will get the broken laptop back, whoopee!!!!
I thought when we purchased a computer, with additional warranty, we wouldl be taken care of - not!!! In addition, all the software programs they tell you that you get, are for 30 days, it is just wrong to put out this false information to consumers.
What happens now, I cannot even open the laptop or get a replacement, or refund!!!! ShopNBC should not advertise or sell defective equipment and additional warranties if they are not going to stand behind them!!!!
Plm
siloam springs, Arkansas
U.S.A.
This report was posted on Ripoff Report on 08/07/2008 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shopnbc-and-viacom/nationwide/shopnbc-and-viacom-viacom-laptop-eden-prairie-minnesote-360361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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