Complaint Review: Sugar Chest Antique Mall - Pompano Beach Florida
- Sugar Chest Antique Mall 960 North Federal Highway Pompano Beach, Florida United States of America
- Phone: 954.942.8601
- Web: www.thesugarchestantiquemall.com
- Category: Antiques & Second-hand
Sugar Chest Antique Mall "Ray" (odious little man who works there) Watch out for ripoffs in here! Pompano Beach, Florida
*Consumer Comment: collector
*Author of original report: The webpages where this EXACT item is sold
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
BE VERY, VERY CAREFUL HERE! They purport to be an Antiques Mall, yet they also sell MASS-PRODUCED JUNK that is neither antique, nor collectible! I found a cute seahorse box figurine and bought it. Much to my dismay, when I checked for a similar item on the internet, I found it mass produced looks identical to the item I bought painted exactly the same way exact dimensions (I measured it) exact same materials at LESS THAN 1/3 what I was charged at the Sugar Chest Antique Mall.
I called them to arrange return of the item and got a nasty response from a rude little man who identified himself as Ray. He looked up the item and refused to accept it back on the condition that it is not an antique nor a collectible because it said on its tag SEA HORSE and did not include the words antique or collectible. So they will gladly rip you off and turn it back around at you! Some way to run a supposed ANTIQUE MALL!
I have left word on another Sugar Chest employees voicemail for a manager or owner to call me about this. I am also planning on doing a charge-back with my credit card company if they do not graciously accept my return OR reduce the price to what the item costs on the internet.
There are a lot of nice items here though, so I would advise shoppers to (1) ALWAYS USE A CREDIT CARD HERE so you can do a chargeback in case you find you are ripped off as I had been and (2) BEFORE YOU BUY SOMETHING IN HERE, CHECK ON THE INTERNET so you do not find yourself stuck paying 3x the cost for a mass-produced, non-antique, non-collectible that they dont want to accept a return on like I did!
Here is where I found an identical one on the internet: http://www.uniqueboxshop.com/enamel10.html
Cost on internet = $22.91
Cost at Sugar Chest "Antique" Mall = $71.55 (includes tax)
This report was posted on Ripoff Report on 03/23/2012 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sugar-chest-antique-mall/pompano-beach-florida-33062/sugar-chest-antique-mall-ray-odious-little-man-who-works-there-watch-out-for-ripoffs-i-858451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Comment
collector
AUTHOR: antiquefreak - (United States of America)
SUBMITTED: Saturday, April 21, 2012
hi, this mall says antiques & second hand. vintage may be a better word. as far as the price goes, it happens all of the time in the real world. there is cost, wholesale, reduced, full price... etc. even at the goodwill they sell items from the dollar store for $2.00 & up! thrift stores also charge more than it retailed for brand new!! i always laugh at some prices... but I shop so much , I usually know the prices.yes you paid more than the internet... but maybe you should put somethings on hold... go home, look online first. I also paid more for a vase at a charity shop... that sold for much less at Homegoods!
Sometimes we score, this time you did'nt. Belive me I get it! But just wait till you check it out first, rather than accusing the beautiful mall I shop at every week!
#1 Author of original report
The webpages where this EXACT item is sold
AUTHOR: tjfromli - (United States of America)
SUBMITTED: Friday, March 23, 2012
Amazon.com at http://www.amazon.com/Pewter-Swarovski-Crystal-Enamel-Keepsake/dp/B0064TU48E/ref=cm_cr_pr_pb_i
and
Sears.com at http://www.sears.com/shc/s/p_10153_12605_SPM6114868701P?sid=IDx20101019x00001a&ci_src=14110944&ci_sku=SPM6114868701
They are mass-produced and available BRAND NEW for significantly less ($49) than what I was charged!
Advertisers above have met our
strict standards for business conduct.