The Genie Company Warranty Service Alliance, Ohio

In my entire time dealing with manufacturers of both Genie and Chamberlain I have never heard of a full service warranty on anything.  I would be highly surprised if that was the case.  The most extreme I have heard of was the old Genie Pro 98's where it was lifetime motor and lifetime parts.  To think they would cover service is unheard of in the industry.  I will look it up because I am amazed that a company would do that at the financial cost of possibly losing their product line. 

BTW, if you also read the fineprint it is a lifetime warranty on motor/parts/etc. until the product is no longer produced or substituted.  You were given legal jargon to prevent future lawsuits.  Very few manufacturers would have a circuit board readily available in the opener industry.  Consider yourself lucky that you got a 80-110 dollar part covered under warranty (because if it wasn't you would have been better off with a new unit)

Ya think? Off base? I'll give you the model number so that you may look it up your self sir. Model number ISD 1000 It states Lifetime on Motor, on Parts AND Service! Most warranties for other models are lifetime on the motor only and some are for motor and parts or 5 years on parts. My particular model was to have coverage on all.
My fault for not mentioning this in my previous post.

If you look at the fineprint a "lifetime" warranty is for parts.  Of course the manufacturer isn't going to install the product for you.  After a year labor warranties from the installer will have expired.  $85 for a service call was fair and reasonable.  Nothing this dealer did was wrong or deserving of a negative review.

They replaced the faulty part covered by warranty.  It may have required more work and effort from your end but the fact that so many manufacturers get taken by people it should come as no surprise.

Also, the part you have quoted assuming it's a "one time" instead of "lifetime" coverage is just legal jargon stating that you may not sue Genie or ODC if something should happen to you if when installing product. 

I agree Chamberlain Liftmaster is a better product than Genie.

I understand your frustrations here but you are completely offbase is your expectations of the manufacturer.  They covered their end of the lifetime warranty.  To expect a manufacturer to pay or do the installation of the part would, well, bankrupt every business out there. 

This is a prime example of why I dislike warranties so much.