Complaint Review: Wu-yi Source Slimming Tea - Des Moines Iowa
- Wu-yi Source Slimming Tea 3600 Army Post Road Des Moines, Iowa U.S.A.
- Phone: 866-4495567
- Web:
- Category: Weightloss Programs
Wu-yi Source Slimming Tea Sending me orders that i dont want , I cant get them on either phone or email . Have to cancel card to stop taking more money Des Moines Iowa
*UPDATE Employee: Hello,
While i found the tea adequate , it was not really my cup of tea, [pardon the pun] . I have tried to contact them as they have sent me more product that i neither want nor ordered . The contact numbers that i have are not servicable or contactable. The last batch of product that came in the post , i was charged a lot of money for taken from my credit card . I think my only hope of changing anything is to go to my bank and cancel my credit card or hopefully cancel their transactions . Definately buyer beware .
Pensta
coomera
Australia
This report was posted on Ripoff Report on 12/31/2008 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-slimming-tea/des-moines-iowa-50321/wu-yi-source-slimming-tea-sending-me-orders-that-i-dont-want-i-cant-get-them-on-either-406798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Lynn - (United States of America)
SUBMITTED: Sunday, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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