Complaint Review: Rparts.com, Refrigeration Parts Solutions - Internet
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- Rparts.com, Refrigeration Parts Solutions .rparts.com Internet U.S.A.
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- Category: Marine Accessories
Rparts.com, Refrigeration Parts Solutions Beware Return Policy! You are better off sourcing locally. Internet
*Author of original report: Rparts.com Address & Phone
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If you are planning on buying from www.rparts.com, a supplier of refrigeration parts for boats, RV's, and commercial systems, BEWARE of their return policy. The policy will only let you return parts within 48 hours, and even then charges a 20% restocking fee!!
If you are planning on installing a refrigeration system or have done it before you are well aware that it it sensible to order extra components in case your layout changes or a few solders go awry. Rparts.com's return policy makes it impossible to return these parts. Had I known this I would have sourced locally - saving both time (no waiting for shipping) and money, since I wouldn't have wasted the extra parts (which totaled $45 on a $130 order, not counting shipping).
Bottom line - get your refrigeration components locally unless you are 100% sure you know exactly what you want and have 0% error rate on your install.
K b
Lancaster, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 01/23/2009 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rpartscom-refrigeration-parts-solutions/internet/rpartscom-refrigeration-parts-solutions-beware-return-policy-you-are-better-off-sourcin-415188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Rparts.com Address & Phone
AUTHOR: K bennnett - (U.S.A.)
SUBMITTED: Friday, January 23, 2009
I have located the address and phone number for Refrigeration Parts Solution, despite their efforts to hide them. You'll get a pretty good indication of their idea of customer service by simply listening to the voice mail message.
Refrigeration Parts Solution
2845 Chapman
Oakland, CA 94601
510-436-2765
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