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Report: #619285

Complaint Review: mainline transportation - Internet

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  • Reported By: SuzanneR — Spokane Washington United States of America
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  • mainline transportation 5632 Van Nuys Blvd, Van Nuys, CA Internet United States of America

mainline transportation Liars, Dishonest, Thiefs, Disrespectful Internet

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They showed up 3 days late in a Budget rental truck. They then wanted more than double the estimate amount. I was treated rudely and told I had lied to them and I could agree to a compromise amount or they were going to leave me standing outside with my belongings around me at 4:00pm on a Saturday. I told them I did not have that amount of money and started crying. They called a David and I was given a flat rate of $2400.00. On Wednesday the fallowing week I called to inquire about the delivery and was told my order was canceled. My possessions had been put into a storage unit (10 X 10) and they wanted more money. I flatly refused and then my nightmare began. They would not tell me where my stuff was and wanted me to sign a release form first. I refused until I saw my possessions. After two day and police intervention I was told where my stuff was, cut the lock and regained possession of my items. Yesterday another company came and I discovered there were 16 boxes (some antiques), my box spring and other items missing. They had originally agreed to pay for the 3 days rental truck (shuttle) because of being late. I never received that. The new contract I signed for the flat rate was a binding contract, but they still held my shipment hostage for more money. They insisted I misrepresented the shipment. It was based on my move 1 year prior and taking 10 feet of space. The actual move yesterday was done in the same 10' of space, with room still left. This is a very condensed v ersion of the horror show and nightmare they put me through. Daily complains are rolling into the Better Business Bureau now. I wish they were there before I hired them. Before you call them RUN as fast as you can the other way!

This report was posted on Ripoff Report on 07/01/2010 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mainline-transportation/internet/mainline-transportation-liars-dishonest-thiefs-disrespectful-internet-619285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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