• Report: #362057

Complaint Review: 18002357105 DATA MESSAGING

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  • Submitted: Tue, August 12, 2008
  • Updated: Wed, September 17, 2008

  • Reported By:philadelphia Pennsylvania
18002357105 DATA MESSAGING


*UPDATE Employee: Help from Mobile Messenger

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While surfing the net my 15 year old daughter was prompted to click on an icon to take a FREE IQ test. After doing so she took the quiz and was then prompted to enter her cell phone number to receive the results. What a mistake. She was immediately bombarded with text messages and was charged $9.99. She received at least one nonsence message everday for 30 days and then the phone was charged another $9.99.

It was bought to my attention and I followed the instructions in the text to "cancel subscription". It did not work so I called the 800 number that proceded the message. I wasnt able to get a live person and new for sure this site was garbage. The only way to rid yourself of these neusence messages is to contact your cell phone company.

If they tell you they cannot help, DO NOT ACCEPT THAT AS AN ANSWER. Let them know that YOU are the only one who can authorize charges on YOUR account, there is NO person to speak to within the text messaging company and YOU WILL be filing a report against both the messaging company AND the cell phone company for allowing an unauthorized party access to your funds. Hope this helps.

philadelphia, Pennsylvania

This report was posted on Ripoff Report on 08/12/2008 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/18002357105-DATA-MESSAGING/internet/18002357105-DATA-MESSAGING-UNAUTHORIZED-THIRD-PARTY-REMOVING-FUNDS-FROM-MY-CELL-PHONE-ACCO-362057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Help from Mobile Messenger

AUTHOR: Mobile Messenger - (U.S.A.)

We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-800-416-6129 Monday to Friday 0600 1800 US Pacific Time or email escalationsus@sms-helpdesk.com

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