• Report: #329221

Complaint Review: 24 Hour Fitness, Inc. 24 Hour Fitness

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  • Submitted: Sun, April 27, 2008
  • Updated: Wed, April 30, 2008

  • Reported By:Orange County California
24 Hour Fitness, Inc. 24 Hour Fitness
12647 Alcosta Blvd., 5th Fl. San Ramon, California U.S.A.

24 Hour Fitness, Inc., 24 Hour Fitness 24 Hour Fitness is being SUED by a terminated "whistle-blowing" investigative/loss prevention employee! San Ramon California

*Author of original report: 24 Hour Fitness Lawsuit

*Author of original report: 24 Hour Fitness Lawsuit has been filed in Southern California; Fitness Centers of Ca.

*Consumer Comment: I can't wait to read about this! I experienced bad stuff at the Fontana location.

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I cancelled my membership when my friend who worked in internal investigations for 24 Hour Fitness was terminated for what I believe is whistle blowing. Heres the kicker, it took 24 Hour Fitness 5 months (after I notified them of my request) to cancel my month-to-month membership. They continued to take money out of my checking account - like many others I see on this website. In fact, this is how I found this website. My friend said that it didnt surprise him that this delay happened, and that I wouldnt be able to fix things right away. This made me think that this happens way more than what I read here.

Ok, first of all I am very upset as I write this. It is interesting that my friend, who was working as an investigator or loss prevention employee, was terminated after he uncovered unlawful and ethical issues involving lower, middle, and upper-management staff. He said he couldnt tell me specific details about this at this time. I do know that he was devastated when he was terminated, as I know that he dedicated his everyday life to helping the members at 24 Hour Fitness. I asked him why they terminated him and he said that they didnt give him a reason, but he said that he had received a positive review and a raise just a month before. I know from talking to him (he was always at work) that he was dedicated to his job and did things like talking to members about their lockers, cars, and how they could prevent their cars from getting robbed.

I am writing this story because when I last spoke to my friend, I found out he had been blown-off by the legal department at 24 Hour Fitness leading up to his decision to sue them in court. He mentioned to me that his attorney just filed a lawsuit against 24 Hour Fitness in Orange County. Being that he was an internal investigator or loss prevention employee (I dont know the difference but I know that he looked into safety, ethical, and criminal problems) I know that he has witnessed all sorts of bad things that occurred and were tolerated on a regular basis. Heck, from the bad things I have seen written by so many of you on this board Im sure he has a lot to say. Since I had to wait 5 months for 24 Hour Fitness to stop taking money out of my checking account (I still havent received a refund for this time I didnt use the gym) I dont have any faith in this company.

I asked my friend what exactly he is suing 24 Hour Fitness for. He said that he shouldnt tell me at this time because of confidentiality. I asked him if the lawsuit would become public record. He said he thinks so. So I asked why he couldnt say anything. He said that there are many detrimental issues addressed in the lawsuit. He also said he saved a lot of proof that will ultimately become part of the lawsuit through the discovery process. He said that at this time it would probably become part of the public record. I asked him if he could ask his lawyer what he could tell me. He probably wont, does anyone have any advice for me to get details from court records?

I know from my friendly discussions with him throughout his employment, that if any member knew what he knew, they would probably join another gym ASAP. I remember one time when I told him that I saw a news report about how many lockers and cars are constantly broken into. He said there are things that any business should do to address this issue and many have done so with excellent results. Im sure that this is going to be part of his lawsuit. I wonder if the celebrities like Magic Johnson, Andre Agassi, Lance Armstrong, and whoever else who have clubs named after them would be embarrassed when finding out about what he has to say.

One time my friend asked me advice about what I would do about some bad stuff he uncovered, but had no one to turn to that he felt safe doing so without losing his job. I was amazed at the management structure he was in that appeared to be like a good ole boys club.

I asked him if I could see the lawsuit papers so I could get the juicy details. He said he didnt have a copy for me and laughed at me, but said would give me the case number and a copy of the lawsuit when he gets it. I told him that I am pissed because of the problems that they caused him that I still see affect him today. I have known my ex-employee friend of 24 Hour Fitness for a long time and am going to do what I can legally do to let all of you know so you can help yourselves with issues that may be relevant.

The only problem at this time is that he wont give me details right now because he said, it is not public record. Is this true that he cant tell me? Well, if I have to, I intend to get a hold of the public record that I just know will probably be shocking for 24 Hour Fitnesss members, as soon as I can get it from the court house. Anyone who knows how to get this information can contact me to help me out (unless my friend will be able to give me his case information). My friend is being restrained about discussing the stuff he knows to others and myself. I think he doesnt want to tell me details of what he knows or has because he doesnt want to hurt his case against 24 Hour Fitness. Like I said, I am the opposite and will legally tell what I can find out from the courts on this case. I will update this as soon as I can, including the case number if it helps.

Orange County, California

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This report was posted on Ripoff Report on 04/27/2008 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/24-Hour-Fitness-Inc-24-Hour-Fitness/San-Ramon-California-94583/24-Hour-Fitness-Inc-24-Hour-Fitness-24-Hour-Fitness-is-being-SUED-by-a-terminated-whis-329221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

24 Hour Fitness Lawsuit

AUTHOR: Cruiselinejamie - (U.S.A.)

I have received emails in support of my efforts and in defense of 24 hour fitness. With this said, I am very upset at 24 Hour Fitness for over billing me and treating me badly. No matter what any of you say, I am looking forward to see what happens with this lawsuit. And yes, I posted this (public record information) on another site because I think that it shouldn't be buried like some other cases I've seen on the internet.

Who are you to tell me what I should or shouldn't say about this matter. I am only telling what is public and what I have seen as far as the affects this has on my friend. I will post more when I can get it. I saw that the lawsuit was filed with the court. Since I can't get any documents out of my friend I will see if I can get them from the court. I am trying to contact my friend about this and I will see what he says about what I am doing. I think I am helping others like myself with information that may help when putting up with poor, rude, and irrational attitudes from this company.
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#2 Author of original report

24 Hour Fitness Lawsuit has been filed in Southern California; Fitness Centers of Ca.

AUTHOR: Cruiselinejamie - (U.S.A.)

I just checked the court's website and saw that the lawsuit was filed. I will have to see how I can get a copy of the lawsuit since I can't get one from my friend who filed it. Like I said earlier, I will find out what I can and post it so it doesn't get buried. In my opinion these guys, 24 Hour Fitness, are slime and unethical.
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#3 Consumer Comment

I can't wait to read about this! I experienced bad stuff at the Fontana location.

AUTHOR: John2003 - (U.S.A.)

It's about time that someone who was involved in the internal workings at 24 Hour Fitness is coming forward with problems he witnessed. Since he has proof of bad stuff, it sounds like he saw the writing on the wall and decided to protect himself. I used to workout at the Fontana, CA club until I had my locker's lock cut off and wallet stolen. If that wasn't enough, my truck was broken into, and later, someone attempted to break into my rental when my truck was being fixed!

When I reported the locker theft and truck break in to the staff at the club they could care less on both occasions. At both times they said that it happens all the time and even said that it was my fault that my truck was broken into. They also said that they were not responsible for my locker theft. What BS, I did what was reasonable to protect my stuff, and they had an environment that allows theft. I can't doi anything? They even made me call the police myself, who when the officer came out, he told me that they get tons of break-ins at the location.

I also have issues with the club's manager about the thefts. The manager, actually it was the sales manager, was useless. She could care less about my situation. When she left to use the restroom after blowing me off, I spoke to one of her employees who told me that he couldn't do anything even though he wished he could. I figured that he was scared of his boss. Why was he scared? Nice atmosphere they have for their happy staff. I spoke to another guy, a trainer about my locker in passing. He was more interested in selling me training and vitamins. I couldn't believe this guy. He didn't give me the time of day when I said I wouldn't spend a dime. He said read your contract your locker and truck are your problem. What an a*s. I stopped going to this club when
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