• Report: #732272

Complaint Review: AARP Roadside Assistance from Allstate

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  • Submitted: Mon, May 23, 2011
  • Updated: Mon, May 23, 2011

  • Reported By: Yvonne — Tulsa Oklahoma United States of America
AARP Roadside Assistance from Allstate
South Barrington, Illinois United States of America

AARP Roadside Assistance AARP Roadside Assistance from Allstate A flat tire at 10:00 a.m. this morning resulted in 45 minutes of phone calls and a response of "We can't find anyone in that area to change your flat, but we will keep trying and get back to you". At South Barrington, Illinois

*Consumer Comment: POUNDING rain storm

*Consumer Comment: Change your own?

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AARP Roadside Assistance from Allstate A flat tire at 10:00 a.m. this morning resulted in 45 minutes of phone calls and a response of "We can't find anyone in that area to change your flat, but we will keep trying and get back to you". At 2:30 this afternoon (in a pounding rain strorm) we managed to find help. We received NO RETURN PHONE CALL, with help, as promised Roadside Assistance. So .. Seniors beware - the AARP means nothing and I wonder why they allow Allstate to use their name. Kickback, maybe? After this unfortunate experience I am going to get some quotes on my auto and home insurance which I have had for many years with AARP Hartford. Don't trust AARP. South Barrington, Internet

This report was posted on Ripoff Report on 05/23/2011 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/AARP-Roadside-Assistance-from-Allstate/South-Barrington-Illinois-60010-9350/AARP-Roadside-Assistance-AARP-Roadside-Assistance-from-Allstate-A-flat-tire-at-1000-am-732272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

POUNDING rain storm

AUTHOR: mr rik - (USA)

WHO wants to change a tire in a pounding rain storm.  Especially a senior citizen who is SUPPOSED to have COVERAGE for this anyway!

They would be giving you a call back if you were late on your premiums eh?
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#2 Consumer Comment

Change your own?

AUTHOR: Ramjet - (U.S.A.)

This doesn't address why AARP couldn't find a tire changer near you (was there one near you?) but I was just wondering if your jack was broken our your spare flat?

Having a flat tire shouldn't strand you unless there is something wrong with you (disabled?) or the spare.



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