We ordered some rims from ABC Wheels and Tires. This price at that time was approximately 1500 dollars. The money was sent quick collect to the company for immediate shipment. When we called back to check on the rims a salesman(Ralph) said that they had to be reordered and there was a new price and we had to send an additional 700 dollars. When we turned it down and said just send the money back he said well ok that will be a 400 dollars cancellation fee. Out of anger my significant other begin to argue with Ralph and he just laughed.



Finally we gave in to go ahead an get the rims so they agreed to 400 sent and 311 COD. He also said that it would take 5 to 7 days after he got the 400 dollars for the rims to get to us. Well once we sent the 400 dollars he said oh yeah now your balance is 370 for a COD charge. So the money was already out of our hands when he added the charge, what could we do other than go to California and stick both our feet up his butt.



So now we think the package is on the way, not yet. He has to wait for the order to come in. So he says every day at diffrent times (mostly between 2 and 4) to call back and check on the order. About four days later and into the weekend he finally says that they are on the way. So we are still waiting now.



These salespeople are rude and they don't care anything about customer service. They laugh at you and talk to you anyway they feel fit after they get your money. I would never purchase rims here again and recommend that others DON"T SPEND YOUR MONEY HERE!!! It will be more than what it's worth.