• Report: #315149

Complaint Review: ACD Direct

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  • Submitted: Wed, March 05, 2008
  • Updated: Thu, December 27, 2012

  • Reported By:Cleveland Ohio
ACD Direct
acddirect.com Layton, Utah U.S.A.

ACD Direct WARNING-DO NOT WORK FOR ACD DIRECT!!! They are a WORK AT HOME SCAM!!!! Layton Utah

*General Comment: Not True

*Consumer Comment: specifics, please

*Consumer Comment: SCAM LIARS FAKES - Just tell us who you really are!

*Consumer Comment: SCAM LIARS FAKES - Just tell us who you really are!

*Consumer Comment: SCAM LIARS FAKES - Just tell us who you really are!

*UPDATE Employee: They are NOT a scam

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They will take your $30 in fees, and then do EVERYTHING they can to make sure you quit. Big work at home SCAM.

Bonnie
Cleveland, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/05/2008 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACD-Direct/Layton-Utah/ACD-Direct-WARNING-DO-NOT-WORK-FOR-ACD-DIRECT-They-are-a-WORK-AT-HOME-SCAM-Layton-315149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Not True

AUTHOR: ANONYMOUS - (United States of America)

Only person that makes you lose your contract is you this is not a scam company
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#2 Consumer Comment

specifics, please

AUTHOR: Northwest - (U.S.A.)

Your report would be more helpful if you provided specifics such as what your duties were supposed to be, what they actually were, what this outfit did to intice you to leave. While this is all clear to you, an outside reader really has no useful information.
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#3 Consumer Comment

SCAM LIARS FAKES - Just tell us who you really are!

AUTHOR: Madernia - (U.S.A.)

This company is a SCAM and the location of the company gives it away. They abuse their employees, they pay below minimum wage, they can't keep appointment times, they don't respond to emails, they try to set up interviews when there are no interview times available. Almost all of the people I talked to had some fake made up name and had to rely on iming to get in contact with their leads or whoever. I worked for a staffing agency before I looked at this company and this place is the most unprofessional, ridiculous, shouldn't even be in business craphole I've ever dealt with. Which is probably why I went on to get a job with a fortune 500 company and told this place to take a leap. I would rather spend an hour in traffic waiting to get home then support or help these people in any way.
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#4 Consumer Comment

SCAM LIARS FAKES - Just tell us who you really are!

AUTHOR: Madernia - (U.S.A.)

This company is a SCAM and the location of the company gives it away. They abuse their employees, they pay below minimum wage, they can't keep appointment times, they don't respond to emails, they try to set up interviews when there are no interview times available. Almost all of the people I talked to had some fake made up name and had to rely on iming to get in contact with their leads or whoever. I worked for a staffing agency before I looked at this company and this place is the most unprofessional, ridiculous, shouldn't even be in business craphole I've ever dealt with. Which is probably why I went on to get a job with a fortune 500 company and told this place to take a leap. I would rather spend an hour in traffic waiting to get home then support or help these people in any way.
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#5 Consumer Comment

SCAM LIARS FAKES - Just tell us who you really are!

AUTHOR: Madernia - (U.S.A.)

This company is a SCAM and the location of the company gives it away. They abuse their employees, they pay below minimum wage, they can't keep appointment times, they don't respond to emails, they try to set up interviews when there are no interview times available. Almost all of the people I talked to had some fake made up name and had to rely on iming to get in contact with their leads or whoever. I worked for a staffing agency before I looked at this company and this place is the most unprofessional, ridiculous, shouldn't even be in business craphole I've ever dealt with. Which is probably why I went on to get a job with a fortune 500 company and told this place to take a leap. I would rather spend an hour in traffic waiting to get home then support or help these people in any way.
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#6 UPDATE Employee

They are NOT a scam

AUTHOR: Another Happy Agent - (U.S.A.)

This is a wonderful company to work for. They have all the tools available for you to adequately prepare for your job. They are abundantly clear in training of the tools you can utilize to make your job better.

If they were a true scam, you would have provided details of your experience to support that claim.

With any company: work at home or bricks and mortar, if you don't cut it you can and will be released.

The call audits are learning tools to provide you compliments on your performance and areas of improvement.

The training fee covers the time of the trainer who prepares the training for you and walks you through it.

I have worked there for over 18 months and have the most supportive training.

ACD offers refresher classes before each pledge drive as well as team meetings so that you can be refreshed on protocols and procedures as well as be updated on any changes.

Call volume is variable and times are getting a bit tight as it would for most any not for profit organization in 2008. One need only to watch the news to see that folks aren't doing well with their personal finances so that will affect call volume for a group that mostly fields calls for donations.

ACD is by far the most supportive organization when it comes to call center work.
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