- Report: #513068
Report - Rebuttal - Arbitrate
Complaint Review: ALL SEASONS TRAVEL AGENCY & RESORTS (ASTAR)
ALL SEASONS TRAVEL AGENCY & RESORTS (ASTAR)12421N.Florida ave. Suite C-220 Tampa, FL 33612 US Internet United States of America
ALL SEASONS TRAVEL AGENCY & RESORTS (ASTAR) All seasons travel Don't want to accept a cancellation Internet
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An agent from alstar travel phoned us at 7 o' clock pm on the 28 of September 2009 with the same old story that we have won a prize (5 star hotel for 6 nights in Orlando etc for 4 people) and stupid that I was I fell for it.
When I calmed down I realised that there is no way that we can afford this and I phoned them back the same night as about 10 pm. They then told me that I cannot cancel and by checking my bankstatement the payment was already deducted. The agent very nicely told me I can sell my package on ebay. After weeks of struggling I discovered this was not true, because you have to be an agent in the travel business to do this.
Now I see that I do have 30 days cancellation time by law. Is true and how do I follow up on this
This report was posted on Ripoff Report on 10/22/2009 12:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/ALL-SEASONS-TRAVEL-AGENCY-RESORTS-ASTAR/internet/ALL-SEASONS-TRAVEL-AGENCY-RESORTS-ASTAR-All-seasons-travel-Dont-want-to-accept-a-canc-513068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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