• Report: #493843

Complaint Review: Acaiburn - Acaiburn.com - insidesecretstips.com

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  • Submitted: Sat, September 12, 2009
  • Updated: Sun, September 13, 2009

  • Reported By: Disappointed — Merritt Island Florida USA
Acaiburn - Acaiburn.com - insidesecretstips.com
www.acaiburn.com Internet United States of America

Acaiburn - Acaiburn.com - insidesecretstips.com Free trial does not end in weightloss but nightmare. Internet

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Acaiburn gives you a free trial of pills to assist with weight loss. Not only does the product not work but the packages continue to be mailed to my home and there is no way to contact them.

I tried to find the website and now Acaiburn.com is owned by Apache and has nothing to do with weight loss.

I called the number and have been on hold for hours at a time. No one will ever answer and this is the same number they give on this website in a rebuttal that states they will be happy to address the issue any day of the week.

I send the product back but the bills keep coming to my credit card and I dont know where to go next with no one to contact.

Can you help me?



This report was posted on Ripoff Report on 09/12/2009 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Acaiburn-Acaiburncom-insidesecretstipscom/internet/Acaiburn-Acaiburncom-insidesecretstipscom-Free-trial-does-not-end-in-weightloss-b-493843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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AUTHOR: Gemma R. - (USA)


If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

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