- Report: #99332
Report - Rebuttal - Arbitrate
Complaint Review: Access USA MyUS.com Eric Baird, Joy Rivera
Access USA MyUS.com Eric Baird, Joy Rivera1899 60th Pl. Bradenton, Florida U.S.A.
Access USA MyUS.com Eric Baird Joy Rivera ripoff fraud lying deceptive advertising Bradenton Florida
*UPDATE Employee: Access USA - www.myUS.com
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Yeah, right. They have fees for every little thing they do. Like adding a second name to your account is $20 But just because you add a second name does not mean it will be OK. I had several names on my account and several times was asked by Joy Rivera if that was a new name. I asked if packages are forwarded via USP, they said yes. However, the first package was sent FedEx which cost a lot of money!
The delays in forwarding my mail got bigger and bigger and when I complained they simply returned all my mail and canceled my service without telling me. I had to ask again to find out what was happening. Then Eric Baird gives me this stuff about the policies that they can cancel anyone any time. That's nice, especially if you just cancel people who have valid complaints. My service was paid for a full year and to this day I have not seen a refund of the un-used time, not to mention the extra costs and losses due to returned mail. This is a very bad company, very unreliable, lots of mess-ups, dishonest and unethical. They don't even come close to what their website promises.
This report was posted on Ripoff Report on 07/17/2004 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Access-USA-MyUScom-Eric-Baird-Joy-Rivera/Bradenton-Florida-34243-5036/Access-USA-MyUScom-Eric-Baird-Joy-Rivera-ripoff-fraud-lying-deceptive-advertising-Bradent-99332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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