• Report: #27076

Complaint Review: AmeriCredit Financial Services

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  • Submitted: Fri, August 16, 2002
  • Updated: Sat, August 13, 2011

  • Reported By:Waxahachie tx
AmeriCredit Financial Services
P.O Box 78143, Phoenix AZ 85062 Fort Worth, Texas U.S.A.

AmeriCredit Financial Services Rude and abusive Fort Worth Texas *EDitor's Comment

*General Comment: Americredit Telemarketer of the year LOL

*REBUTTAL Individual responds: Losing a job because of AmeriCredit

*Consumer Comment: Former Americredit customer

*Consumer Suggestion: Jessica,whatever...really.

*Consumer Comment: Holy crap...my blood pressure is rising

*UPDATE EX-employee responds: My final response to Latonya...

*Consumer Comment: Please Jessica

*Consumer Comment: Please Jessica

*UPDATE EX-employee responds: Your Final Payment

*Consumer Comment: Am I about to get hosed?

*Consumer Comment: Am I about to get hosed?

*Consumer Comment: Am I about to get hosed?

*UPDATE EX-employee responds: Tonya, Tonya...

*Consumer Comment: Not so fast Jessica

*UPDATE EX-employee responds: Hope this helps..

*UPDATE EX-employee responds: Hope this helps..

*Consumer Suggestion: We had Americredit financing for Carmax vehicle and were not happy...

*Consumer Comment: You will be a victim as well

*Consumer Comment: Oh, man, am I screwed!

*Consumer Comment: Americredit are Crooks and Liars and I have letters and emails where they refused to follow the SSCRA

*Consumer Comment: You've convinced me

*UPDATE Employee: This is a reply to many of your entries on this complaint.

*Consumer Comment: My Americredit experience verses Carmax car loan

*Consumer Comment: My Americredit experience verses Carmax car loan

*Consumer Comment: My Americredit experience verses Carmax car loan

*Consumer Comment: My Americredit experience verses Carmax car loan

*Consumer Comment: Americredit to Bank Loans

*Consumer Comment: Americredit to Bank Loans

*Consumer Comment: Americredit to Bank Loans

*Consumer Comment: Americredit to Bank Loans

*Consumer Comment: My rebuttal

*Consumer Comment: RESPONSE TO TERRY PATHOLOGICAL LIAR

*Consumer Comment: Again, you need a lawyer!

*Consumer Comment: My husband's ordeal with both Carmax & Americredit Financial Services, Inc.

*Consumer Suggestion: Americredit possibly tied to CARMAX Spot Delivery scams???

*Consumer Comment: I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

*Consumer Comment: I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

*Consumer Comment: I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

*Consumer Comment: I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

*Consumer Comment: Poor Unfortunate Misguided souls

*Consumer Comment: Not A Rip Off

*UPDATE EX-employee responds: Ex-employee of the collections department ..If you have any questions or need an ex-employee for testimony I can help.

*Consumer Comment: IF YOU DON'T HAVE A LOAN WITH THEM STEP BACK REGROUP!!!!!

*Consumer Suggestion: Advice from a special finance manager at a car dealership

*REBUTTAL Individual responds: Nervous Breakdowns They claimed that I was only approved for a new car; not used.

*Consumer Comment: Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

*Consumer Comment: Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

*Consumer Comment: Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

*Consumer Comment: Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

*Consumer Comment: WHEN I GET THROUGH WITH THEM THEY WILL THINK TWICE BEFORE THEY DO THIS TO SOMEONE ELSE.

*Consumer Comment: Bad credit is good business

*Consumer Comment: No reason not to be satisfied.

*Consumer Comment: Americredit Finance,The whole truth is revealed!!

*Consumer Comment: Satified Customer

*Consumer Comment: They still report a $10.00 difference as late when they actually billed incorrectlt

*Consumer Comment: Americredit is in the Repo business

*Consumer Comment: thank you editor for saying something. Americredit Finance are liars and thieves.

*Consumer Comment: Payment Defferment ..I am a satisfied customer.

*Consumer Comment: I agree wit the editor

*Consumer Comment: AmeriCredit's works for me too

*Consumer Comment: AmeriCredit Works with me

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Last year I obtained a car loan throgh AmeriCredit. About 7 months afer that graduated college. I am a working adult who has had and Paid off/on time car loans in the past.

When I graduated I ran into some financial difficulties. I was going to be late on a payment for my car so I called americredit to find out what I could do. The other loan companies I had dealt with in the past has programs to help their customers through a tough month or two.

I spoke to a customer service rep who took down my name address and the names and addresses of two people not related to me as references. She also took a fax number where I could receive a fax and told me I should send 20% of the total of two payment by Western Union to the company.

They required 20% of the payments to process the paperwork. I submitted all of the necessary paperwork and sent the money Western Union and then waited. I heard nothing back from the company for a couple of weeks. My payment date came and went.

I called back to make sure that the paper work to roll two payments to the end of the loan went through. The customer service rep who aswered the phone promptly told me that the request to roll the payments had been denied. I asked her why, she said she did not know.

I asked to speak to a supervisor. The man I spoke to Was aggitated that I even called.

Greg
Waxahachie, Texas

This report was posted on Ripoff Report on 08/16/2002 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/AmeriCredit-Financial-Services/Fort-Worth-Texas/AmeriCredit-Financial-Services-Rude-and-abusive-Fort-Worth-Texas-EDitors-Comment-27076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 59Consumer 2Employee/Owner
Updates & Rebuttals

#1 General Comment

Americredit Telemarketer of the year LOL

AUTHOR: anonymous - (United States of America)

Thank the Creator for whistle-blowers like Angela. Please, terroristic threats, get a life.
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#2 REBUTTAL Individual responds

Losing a job because of AmeriCredit

AUTHOR: David - (U.S.A.)

I like most people here have had unpleasent experiences with AmeriCredit. After I got out of the service and before I started a new job I had missed a payment. They were relentless on calling. Sunday morning bright and early hounding me and hounding me.

But that's not the kicker.

I had applied for and accepted a job in New Mexico. I currently reside in Hawaii. To ship my vehicle from Hawaii to the mainland I need a letter from the finance company giving the shipping company permission to ship the vehicle.

As I call to get the info they need to ship the vehicle they inform me that I have to have proof of insurance to cover the amount OWED on the loan. NOT what the fair market value is on what the truck is worth.

When I asked how I was supposed to get the additional coverage they made it seem so simple. "Oh just call your insurance company and ask for the additonal coverage" When i mentioned that is normally called "gap" insurance they either played dumb or were dumb and didn't know that's what it is.

To amuse them I called my insurance company and asked. I must say USAA Insurance is an awesome company. The lady there took time out of her own work schedule to try and call the finance company to resolve the issue as she has never heard of this practice. When my insurance lady tried 3 way between herself, her supervisor and a AmeriCredit rep the rep hung up on them!!!

When I aske why then GAP insurance isn't required from the start they say it's not their policy. BUT for me to ship my vehicle I need GAP insurance to cover the full amount between Fair market value and amount owed. When I asked what happens if on the way home i crash and total the car you won't get the full amount and that's okay but to ship a vehicle i need to have this crazy coverage. Again clueless.

So without much success and making numerous phone calls I resorted to placing the guilt trip on them saying I will lose a job on the fact I can't ship my one an only car. I don't have the money to pay towards it, i can't sell it without being under. I could possible re-finance but i'm less then 2yrs from completeling the loan. So right now AmeriCredit has me by the balls and tomorrow I have to call what I thought would be my new employer and tell them I can't come because of this horrible company.

The thing that pissed me off the most was the lack of compassion on their part. Only thing i kept here was "Sorry, can't help you" NO, let me look into it, etc. Trying to get a supervisor on the phone is asking for a miracle.

I see i'm running out of room here but I'm pretty pissed now.

STAY AWAY FROM AMERICREDIT.
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#3 Consumer Comment

Former Americredit customer

AUTHOR: Paul - (U.S.A.)

Wow, I thought I was the only one that had an issue with Americredit. I went thru a nasty divorce when I had a vehicle that was financed and recieved very threatening phone calls from them when I fell behind on my payments.

They went as far as to call my employment and tell my supervisor to make sure that I had the most current Bus schedule because I was going to need it.

I guess I was smart, I had 6 months left on my note and traded my vehicle in for a different one and got rid of them. This company is definately not only heartless but the people that are employed with them are very rude,and to me I choose not to do business with people like this.

I am with a company right now that seem to understand that things happen and are generally good when you call them when you will be late.
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#4 Consumer Suggestion

Jessica,whatever...really.

AUTHOR: Latonya - (U.S.A.)

First of all, my FICO is around 700. I have a new home around 200,000 with a 4.99% fixed rate.We make 100,000 a year and I have over 100,000 in available credit. For your information, the reason why I did pay it off early was because I was told that they would continue to charge interest on the balance until it was paid.

Once again, before you "try" and read me my rights, please understand that I am not on here to win your approval. I have a 15 page report on my situation that is being investigated right now.It's funny AmeriCredit can send me a refund check of 19.00 to my home address but claim that the title to my car is "lost" in the mail.

By the way, if you are charging people to "repair" their credit, you are a rip off as well. I would advise people to take the appropriate measures and do alittle research for themselves for free. If anyone is here and would like to get help without a FEE, please go and join creditboards. J,I hope you are getting paid to be such the cheerleader you are for that scum company. Oh yea,the website that I did mention refers people to the rip off reports website as well.
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#5 Consumer Comment

Holy crap...my blood pressure is rising

AUTHOR: Lisa - (U.S.A.)

My husband and I just got a new vehicle that apparently is being financed through AmeriCredit.

I am scared to death after reading all of this. I just pray that nothing ever happens that we become behind. It was my hope we could refinance somewhere else after a year of continuous payments. We desperately needed a vehicle but I am not so sure it would be worth it after reading all of this!

I found the ex-employee's post interesting. I find the current employee's post interesting as well. I don't think it was necessary to inform the ex-employee of "legal" coming after her, should they see this, considering that it seems what AmeriCredit is doing isn't necessarily so "legal" either. I'd be interested to know about any lawsuits and their judgment.

I do believe that some people have probably had bad experiences, but I also believe that some aren't telling the whole truth. We went through a repossession in our past, years ago, and we were 90 days behind. Auto One was horrible but even they didn't take the vehicle until it was 90 days behind.

Lesson for us: pay the payment on time every month, even if it means we're dealing with a not-so-great corporation.
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#6 UPDATE EX-employee responds

My final response to Latonya...

AUTHOR: Jessica - (U.S.A.)

Latonya,

It seems you truly where given a service that is not free (deferment) and you spent money on this service without knowing it... This would mean you went 7 months (collectively) throughout the life of your loan without paying anything... How could you have not noticed that you where paying toward a deferment fee and you where not paying anything (once again, collectively) for 7 months... Better yet!!! Why did you not just pay the final payment (although larger than normal I am sure) on the expiration date on your contract... If your contract has not expired yet, then by all means, call AmeriCredit and request that they remove those seven months of deferments and see where that lands your account...

When you are talking about a financial institution, ANY financial institution, they don't just give away months on a loan without payments and not say anything... I suggest Latonya that you take a long hard look at where you are at, and how you got there... Then think about how you played a part in that and take responsibility for your actions... As long as you are blaming the World and AmeriCredit and your phone company, and your car insurance, and your pizza delivery guy, and your mortgage company, and your credit card companies, and the guys who changed the tires on your car, etc. for your problems, you will never resolve those problems...

I would like to help people understand their loans, so that they aren't up to their neck when they get to their final payment... I am not here to defend AmeriCredit I just know how it is to mess up your credit (un-intentionally) and getting nothing but high interest loans I was there once too. But I did eventually grow up and took responsibility for my actions That led to me cleaning up the messes I have created I now run a credit repair company and am trying to help people that want to help themselves I wanted to do the same at AmeriCredit, but learned quickly that the customers I had contact with there did not usually want to help themselves They only wanted to complain about where they where at in life, and make up ways that AmeriCredit put them there

I believe that I answered all of your questions Latonya, and then some If you have a legitimate question for me, by all means ask it If you are just complaining about all the bad decisions you made in life and blaming them on others, don't address me in doing it I did not hold your hand or a gun to your head when you where signing that contract I did not mess your credit up so that you would get a higher interest rate I did not tell you to sign that line that says that you read and understand the contract when you did not, nor did I sign your name there

Thank you,
Jessica
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#7 Consumer Comment

Please Jessica

AUTHOR: Latonya - (U.S.A.)

Jessica, before you try and read me my rights, I suggest you look through ALL the rip off reports. I really don't care if you feel that it's "hard to believe" my story either. I have all the paperwork to back my complaints. If you REALLY read ALL the complaints, you will see there is another complaint that states about extra deferments thrown on their loan, WITHOUT them reqeusting them. They also mentioned that they only knew of them AFTER they pulled their credit report. Yes, I did get (1) deferment, which, yes, I had to fax in paperwork giving permission to accept the deferment. I also had to pay a fee and sent it through Western Union. Did I do this the other times that were claimed I authorized, sure did not. I even have the bank statements showing that the months they claimed I deferred, I actually paid. Please do not call me a lie because I am far from one. Seems to me you are defending this piece of trash of a company just because you earn a check with them.
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#8 Consumer Comment

Please Jessica

AUTHOR: Latonya - (U.S.A.)

Jessica, before you try and read me my rights, I suggest you look through ALL the rip off reports. I really don't care if you feel that it's "hard to believe" my story either. I have all the paperwork to back my complaints. If you REALLY read ALL the complaints, you will see there is another complaint that states about extra deferments thrown on their loan, WITHOUT them reqeusting them. They also mentioned that they only knew of them AFTER they pulled their credit report. Yes, I did get (1) deferment, which, yes, I had to fax in paperwork giving permission to accept the deferment. I also had to pay a fee and sent it through Western Union. Did I do this the other times that were claimed I authorized, sure did not. I even have the bank statements showing that the months they claimed I deferred, I actually paid. Please do not call me a lie because I am far from one. Seems to me you are defending this piece of trash of a company just because you earn a check with them.
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#9 UPDATE EX-employee responds

Your Final Payment

AUTHOR: Jessica - (U.S.A.)

If your original maturity date (on the contract) is 10/01/2006 and you had 2 deferments for a total of 4 months, your new maturity date should be 02/01/2007... As for that payment... That depends on if you ever paid late (even if it is only one day), How many late fees you have, and if you ever made just principle payments... If you never paid late, you final pmnt will be a regualar pmnt if, not less... If you paid late (even if it is one day) through out the loan, you might want to start paying extra now, and calling to request that it goes to principle... Hope this helped answer your question...
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#10 Consumer Comment

Am I about to get hosed?

AUTHOR: D - (U.S.A.)

So, I've had a total of 4 payments deferred to the end of the loan. The original loan was due to pay off on Oct. 06. Now it would ne Feb. 07. I feel like I have been treated well by Americredit(so far)aside from the endless auto-dial calls from collections. Americredit says I have an outstanding payment record with them on this loan, which is why they deferred 2 more payments and waived the late fees. Does this mean that I should expect to get surprised with a balloon payment of $1700 plus interest in Oct. when the original loan is due to pay off? If that's the case, then we got problems. MY understanding is that the loan just goes on until all the payments are made.
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#11 Consumer Comment

Am I about to get hosed?

AUTHOR: D - (U.S.A.)

So, I've had a total of 4 payments deferred to the end of the loan. The original loan was due to pay off on Oct. 06. Now it would ne Feb. 07. I feel like I have been treated well by Americredit(so far)aside from the endless auto-dial calls from collections. Americredit says I have an outstanding payment record with them on this loan, which is why they deferred 2 more payments and waived the late fees. Does this mean that I should expect to get surprised with a balloon payment of $1700 plus interest in Oct. when the original loan is due to pay off? If that's the case, then we got problems. MY understanding is that the loan just goes on until all the payments are made.
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#12 Consumer Comment

Am I about to get hosed?

AUTHOR: D - (U.S.A.)

So, I've had a total of 4 payments deferred to the end of the loan. The original loan was due to pay off on Oct. 06. Now it would ne Feb. 07. I feel like I have been treated well by Americredit(so far)aside from the endless auto-dial calls from collections. Americredit says I have an outstanding payment record with them on this loan, which is why they deferred 2 more payments and waived the late fees. Does this mean that I should expect to get surprised with a balloon payment of $1700 plus interest in Oct. when the original loan is due to pay off? If that's the case, then we got problems. MY understanding is that the loan just goes on until all the payments are made.
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#13 UPDATE EX-employee responds

Tonya, Tonya...

AUTHOR: Jessica - (U.S.A.)

Tonya, you said
"I never received the payment date change that was promised to me".

Did you not call to make sure it was done... After all, it is your loan, your credit, and your responsibility to protect it... Now dont get me wrong... I used to do Due Date Changes all the time, and I rarely lost or forgot one, but it does happen... Remember, we are human also...

You also said
" had 7 deferrments thrown to the back of my loan,without my knowing of this".

You must mean 7 months deferred... Americredit generally defers 2 months at a time... On rare occassions they will do a single month... As far as not knowing that they where being done... I find that hard to believe... Those deferments cost Americredit money... That is why you have to pay a fee for them... This would mean that you where paying money and not knowing it... And the only time they have you sign a defer form is when you dont have to pay a fee, you are participating in SSCRA (which means you would not have to pay a fee), If you live in a specific state (NY, ND, and I forget the other 2, but they are not Texas)...
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#14 Consumer Comment

Not so fast Jessica

AUTHOR: Latonya - (U.S.A.)

I appreciate your response,however,I do not think you actually read all my complaints. I mentioned that I never received the payment date change that was promised to me for over a year. I have the proof that it was suppose to be changed by a "supervisor". I was paying on the date that the "Supervisor" told me to pay on.

Meanwhile,my credit report was being abused with 30 day lates. I had 7 deferrments thrown to the back of my loan,without my knowing of this.I did not request any but (1) which I have the signed paperwork to show. I only found out about it when I saw my credit report and after that I presented bank statements showing the payments were sent.Americredit still did not apply those payments after all of the proof.The contract states I would have to provide in WRITING my consent for those deferments, which I did not. I think you are the one with the misunderstanding...
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#15 UPDATE EX-employee responds

Hope this helps..

AUTHOR: Jessica - (U.S.A.)

***David - Oklahoma City, Oklahoma

You will be fine... If all of your payments were on time (and I dont mean 10 days past due each month, which everyone thinks they have as a grace period) you will owe one payment or less on your final payment... As far as the 10 days past due that everyone thinks they have as a grace period... It does not exist... The contract says you will pay on or before the given date... Not 10 or 15 days later...



***Latonya - Killeen, Texas

The reason that you owe more than one payment at the end of your loan is because you were continuously past due... The loan structure used by AmeriCredit and most other lenders now is called simple intrest loans... This means there is a specific amount of your payment scheduled to go to intrest, and a specific amount scheduled to go to principle... When paid on time the amount scheduled to go to intrest shrinks and the amount scheduled to go to principle grows (each payment), and eventually leaving you with one or less payments on the final payment... Now here is the kicker... If you pay late you are charged extra intrest on a daily basis... This is called daily intrest or per diem... Ask a customer service rep about it... Or better yet, ask the loan officer, sales person, or who ever is writing your contract about it... They all know, and they ask for this when calling in for a payoff quote on a loan... So what this means is that if you pay late, the amount scheduled to be paid to intrest grows and the amount scheduled to be paid to principle gets pushed to the final payment, cause there is no where else for it to go... This is why I told the previous gentleman to pay on time and he will be ok...



****Steve - Asheville, North Carolina

Steve... Your info is still in our computers if we financed you... There is way to long of a paper trail for us to delete it and get away with it if we wanted to... When you bought the car there was some governmental fees you had to pay... These are refered to as TTL or tax, title, license... These things are filed with the state and local government... I am sure they are not out to get you anymore than anyone else... The rep at AmeriCredit is not allowed, by federal law (Third Party Disclosure Laws), to give any information to third parties, including the sales person, except the payoff quote... Had you got on the phone and requested that info or gave permission to him/her to talk to the individual that was trying to sell you the new car, I am sure they would have been delited to do so...



***In my last entry above, I was not trying to be rude, but I see so many complaints coming at me that for the most part are not true... I have to admit that was a little frustrating and I appologize if I came off as harsh... I also see a lot of complaints that are misunderstandings, like the three I replied to above... I hope that I was helpful to those people listed above and hope they will understand a little better what they are getting into when they sign their next contract, wether it be for a car, student loan, or a house... Keep in mind, we do not check the car you are buying for defects... We do check the age of the vehicle for risk purposes... We dont write the contract... We give the sales person some guide lines based on your credit score and he fills in the blanks... We only manage the loans that we are funding...
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#16 UPDATE EX-employee responds

Hope this helps..

AUTHOR: Jessica - (U.S.A.)

***David - Oklahoma City, Oklahoma

You will be fine... If all of your payments were on time (and I dont mean 10 days past due each month, which everyone thinks they have as a grace period) you will owe one payment or less on your final payment... As far as the 10 days past due that everyone thinks they have as a grace period... It does not exist... The contract says you will pay on or before the given date... Not 10 or 15 days later...



***Latonya - Killeen, Texas

The reason that you owe more than one payment at the end of your loan is because you were continuously past due... The loan structure used by AmeriCredit and most other lenders now is called simple intrest loans... This means there is a specific amount of your payment scheduled to go to intrest, and a specific amount scheduled to go to principle... When paid on time the amount scheduled to go to intrest shrinks and the amount scheduled to go to principle grows (each payment), and eventually leaving you with one or less payments on the final payment... Now here is the kicker... If you pay late you are charged extra intrest on a daily basis... This is called daily intrest or per diem... Ask a customer service rep about it... Or better yet, ask the loan officer, sales person, or who ever is writing your contract about it... They all know, and they ask for this when calling in for a payoff quote on a loan... So what this means is that if you pay late, the amount scheduled to be paid to intrest grows and the amount scheduled to be paid to principle gets pushed to the final payment, cause there is no where else for it to go... This is why I told the previous gentleman to pay on time and he will be ok...



****Steve - Asheville, North Carolina

Steve... Your info is still in our computers if we financed you... There is way to long of a paper trail for us to delete it and get away with it if we wanted to... When you bought the car there was some governmental fees you had to pay... These are refered to as TTL or tax, title, license... These things are filed with the state and local government... I am sure they are not out to get you anymore than anyone else... The rep at AmeriCredit is not allowed, by federal law (Third Party Disclosure Laws), to give any information to third parties, including the sales person, except the payoff quote... Had you got on the phone and requested that info or gave permission to him/her to talk to the individual that was trying to sell you the new car, I am sure they would have been delited to do so...



***In my last entry above, I was not trying to be rude, but I see so many complaints coming at me that for the most part are not true... I have to admit that was a little frustrating and I appologize if I came off as harsh... I also see a lot of complaints that are misunderstandings, like the three I replied to above... I hope that I was helpful to those people listed above and hope they will understand a little better what they are getting into when they sign their next contract, wether it be for a car, student loan, or a house... Keep in mind, we do not check the car you are buying for defects... We do check the age of the vehicle for risk purposes... We dont write the contract... We give the sales person some guide lines based on your credit score and he fills in the blanks... We only manage the loans that we are funding...
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#17 Consumer Suggestion

We had Americredit financing for Carmax vehicle and were not happy...

AUTHOR: Steve - (U.S.A.)

To make a long story short here- We had a Carmax car and it was financed through Americredit Financial. Not only were there problems the first 2 weeks out of the dealership with our papers and loan docs, etc. but caught both dealer and Americredit in lies they both made separate times on phone conversations we had trying to sort all the mess out we were expereincing with both.



However, we paid the loan on time, and actually paid the loan off early after the whole mess, because that Carmax dealerhsip was being investigated for fraudulent business loan practices as it was anyway by Atty. General of SC. We wanted nothing more to do with Americredit after our Carmax situation and all the stress and hastles encountered.



Anyway, we bought another vehicle from a very old established private dealership in our area, and financed elsewhere; but in the process, because we paid off the previous loan ahead of time with Americredit, that new dealership's General Manager tried to contact Americredit about this to see about getting us a loan faster (since we had loan and paid off in good standing and they had all our stats. in their system). But, Americredit started to give them hard time knowing it was for us, and stated our information was not in their systems any longer, and stated they refused to ever give us a loan... Is it because their relationship with Carmax in general has many skeletons in the closet and our family's experiences and investigation caught them both in bad light, so they just want to see us disappear?



In my personal experiences and opinion, there exists enough collective information nationally to now warrant a Class Action lawsuit against Carmax as well as their dubious relationships with Americredit Financial and how both collectively operate and scam people paying far more for vehicles than they should as well as subprime interest rates way above what they ought to be according to the federal government guidelines.
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#18 Consumer Comment

You will be a victim as well

AUTHOR: Latonya - (U.S.A.)

I have many complaints listed on this website about the fool company AmeriCredit.My loan is suppose to be completed this month just to see that they have added 7 more months to it.



They are claiming that I agreed to 7 deferments even when I have bank statements to show that I sent the money to them.



Do you know that in July after all monthly payments are complete,I will still owe them another over 2,000 payment(interest even tho they take out the interest each month before applying to the principal).Their statements are false and they tell you that you only have so many months left on the loan but when you break the amount down you will see its way more months then indicated.



I told everyone to look on your contract for a customer agency that regulates them.I had them investigate and it is still not over.My credit report reflects so many lates of 30 days that even the commissioner had to ask them what the hell was going on.



I reported them to the BBB and they tried not to respond after the commissioner was investigating.The BBB told me that they closed the case because AmeriCredit didn't have to respond back,now I see why,Amy Quinn.
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#19 Consumer Comment

Oh, man, am I screwed!

AUTHOR: David - (U.S.A.)

I have a loan with Americredit. Although I have had a good experience (so far) with Americredit, I see all these complaints and even the ones about Triad and I wonder if I will survive the loans. I have one year left on the Americredit loan, and yes, I have another loan thru Triad (oh gawd).... I think what this shows is that those of us who have had credit problems for one reason or another have become the food of predatory lending. Most of us need transportation to get back and forth to work (not all of us have good public transpo)... most banks won't touch us, so we are left on the side of the road for the wolves in Americredit (or Triads') clothing to scrape us up off the pavement and put us in the stewpot. I pray I get this last year with Americredit over with without getting eaten by the Ameriwolves.
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#20 Consumer Comment

Americredit are Crooks and Liars and I have letters and emails where they refused to follow the SSCRA

AUTHOR: Rachel - (U.S.A.)

I believe each and every person that makes a complaint against AMERICREDIT RIPOFFS. THEY need to remove AMERICA out of their name, because they act more like communist. I saved my more than 100 emails, saved all my faxes, thank you very much and also saved the letter The JAG had to send to the hardheads for my husband to try and get his 6 percent interest rate while he was in Kuwait fighting OPERATION IRAQI FREEDOM.

ALSO have the letters that were sent to my senator and also to the Pentagon, so dont tell me they try to work with anybody. I think anybody that comments about them in a positive way, has to be an employee who is paid to do it.

AMERICREDIT THE CROOKS REFUSE STILL TO TELL ME WHAT MY CAR BROUGHT AT AUCTON BUT YET ARE TRYING TO SHOW THE WHOLE LOAN AMOUNT ON OUR CREDIT REPORT EVEN AFTER WE PAID THEM 19,000 DOLLARS.



THESE PEOPLE ARE LOWLIFES AND CROOKS AND WILL DO ANYTHING FOR A DOLLAR. WE WERE NOT TOLD THAT OUR CAR WAS BEING REPOED. THEY JUST SENT THE LOWLIFE REPO COMPANY WHO I HAVE FILED A LAWSUIT AGAINST FOR STEALING MY SOCIAL SECURITY CARD. AND OTHER ITEMS THAT WERE STOLEN OUT OF MY CAR. IT REALLY MAKES ME MAD WHEN I SEE SOMEONE DEFEND THE LIKES OF THESE CROOKS. MY HUSBAND IS AN AMERICAN SOLDIER AND WE DID PAY OUR PAYMENTS. THEY JUST GOT MAD BECAUSE THEY WERE FORCED TO GIVE US THE REDUCED INTEREST RATE BY LAW, AND WHEN HE RETURNED HOME THEY TRIED TO REAPPLY THE REDUCED INTEREST WHICH IS AGAINST THE LAW, SO WHOMEVER DECIDES TO DEFEND THEM BETTER GET THEIR FACTS STRAIGHT, BECAUSE THESE PEOPLE ARE NOTHING BUT LIARS. THEY DONT RESPECT OUR SOLDIERS OR EVEN OUR COUNTRY, BUT YET THEY SIT BACK AND ENJOY THE SAME FREEDOMS THAT WE DO AND THE GOVERNMENT IS THE ONE WHO PASSED THE SSCRA(SAILORS AND SOLDIERS RELIEF ACT) FOR THAT VERY REASON. TO TAKE SOME OF THE BURDEN OFF OF THEM AND THEIR FAMILIES.

THE POLICE TOLD THE REPO PEOPLE WHEN THEY CALLED THEM ABOUT MY STOLEN SOCIAL SECURITY CARD THAT JUST BECAUSE PEOPLE GET THEIR CAR REPOED, DOESNT MEAN THEY ARE LOWLIFES OR LOWTRASH, LIKE WE WERE TREATED AND STILL ARE TREATED.

UNTIL YOU HAVE WALKED IN SOMEONE ELSES SHOES AND DEALT WITH THESE LOANSHARKS, YOU HAVE NO RIGHT TO CRITICIZE ANYONE.

THERE IS ONE HATEFUL WOMAN AT AMERICREDIT NAMED AMY QUINN WHO CHANGES HER JOB TITLE EVERY WEEK. AND GET THIS, I COMPLAINED TO THE BETTER BUSINESS BUREAU TWICE ABOUT AMERICREDIT AND YOU KMOW THEY REFUSE TO EVEN ACKNOWLEDGE THAT I COMPAINED AND YOU WANT TO KNOW WHY. BECAUSE AMY QUINN IS THEIR CONTACT PERSON. SO YOU TELL ME THEY ARE NOT A BUNCH OF CROOKS. SHE SAYS SHE IS A LAWYER, THEN SHE SAYS LEGAL EXECUTIVE, THEN SHE SAYS CUSTOMER SERVICE EXECUTIVE, AND THE LIST GOES ON. SHE IS A FIRST CLASS JERK AND YOU CAN TELL WHEN SHE IS LYING BECAUSE HER MOUTH IS MOVING. SHE SAYS SHE HAS NO BOSS AND I HAVE ASKED NUMEROUS PEOPLE AT AMERICREDIT AND NOBODY WILL TELL ME WHO SHE WORKS FOR. BUT SHE IN NOT LISTED AS ONE OF THEIR CEO'S, SO SOMETHING IS VERY FISHY ABOUT HER TITLE.



AMERICREDIT is evil and they are loansharks in every sense of the word.



Been there and know this to be a fact.........
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#21 Consumer Comment

You've convinced me

AUTHOR: Gregg - (U.S.A.)

After reading the previous nasty post by the company shill, I will notify everyone I know NOT to do business with AMERICREDIT. That's the effect it had on me. Beats me what they were trying to achieve.
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#22 UPDATE Employee

This is a reply to many of your entries on this complaint.

AUTHOR: Not - (U.S.A.)

To the person that wrote:

"thank you editor for saying something. Americredit Finance are liars and thieves."

You signed a contract the permits everything you have complained against... When you signed the contract a line was present that said, when signing here, you acknowledge that you have read and understand the terms of this contract... If you did not read it or understand it then you should not have signed it... With that said, If you understood the contract and had read it you would have seen that the deferment is not a part of your contract so therefore is not guaranteed... If you sent your fee after the date arranged for the deferment, thats your fault... You snooze you loose... Right??? If the car was repo'd it was atleast 46 days past due... However, I doubt this.. In most cases cars have to be 60+ days past due before picked up... But not always... So if you read the only legally binding part of this transaction (The Contract) and understood it (both of which you indicated by signing), then you would know that AmeriCredit is not liars... Not that there is not a bad apple in every bunch... Now Theives??? Come on... If I walked up to an old lady on the street and I asked her nicely and politely for her purse and she said I could have it... Would that make me a purse snatcher... NO!!! She agreed to give it to me... Just like you agreed to pay a higher intrest rate... Another very clear part of the contract shows what you will pay IF ON TIME... You handed over your purse willingly, and wanted to!!! Then your going to scream PURSE SNATCHER...

******************

To the person who wrote this:

"Americredit is in the Repo business"

Please... How many days past due were you??? You have to pay to play... Let us put you in a company's shoes; not a charitable organizations shoes, but a company that is looking to make a profit so that it can employ thousands and make a positive economical impact... Let's say you have $10k in your retirement account... And your neighbor needs a car, but has terrible credit (and if anyone tells you they have or had good credit before getting a loan with AmeriCredit, they are lying or ignorant to what good credit is... Americredit will not approve you if your credit score is not in a specific range... And it is a sub-prime lender)... They come to you cause they cant get a loan anywhere else... Now you arent in the loan business but you see an opportunity to grow your retirement account by adding intrest(the amount of money charged to intrest someone in wanting to lend to you)... You dont know your neighbor, but write up a contract and loan him/her the money... She/He does not pay on time over and over again... The neighbor consistantly runs 30, 60 or even 90 days past due... You see the value of the car going down and the amount owed to you staying the same or going up... What are you to do??? Ofcourse you are going to pick up the car and try to recover any losses you might have taken... However... The cars picked up by Americredit rarely sale for enough to compensate for the losses of the company... So to say that they are in the business of repossessing cars is ignorance... If we repo'd every car then we would go out of business...



*******************

To the person who wrote this:

"They still report a $10.00 difference as late when they actually billed incorrectlt"

If your pmnt is $100.00 this would be correct... AmeriCredit does consider anything over 10% of your payment to be a reportable amount, as well as enough to recieve late fees and charge intrest too... This is the same with any bill just about... I would love to see your account however, since I have been with Americredit for 2.5 years and never seen a pmnt of 100.00 a month...

********************

To the person who wrote this:

"WHEN I GET THROUGH WITH THEM THEY WILL THINK TWICE BEFORE THEY DO THIS TO SOMEONE ELSE."

You should seriously be more specific... Now days that is considered a terroristic threat since Saddam Houesain<-(I am sure I spelled his name wrong) and Osama Bin Laden have said very similar things...



*********************

The person who wrote this:

"Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!"

Well I covered most of your comment with the first guy's explanation... Americredit does not pretend to help anyone... Once again... It is a company... Not a charitable organization... It is not out there to hand you free money... You had bad credit and no one else would give you the car you wanted, so AmeriCredit stepped in and said we will get you the money you need, but it will come at a price since you are a high risk (due to bad or no credit)... So if Americredit did not help you, my recomendation to you is, buy a cash car next time, or walk...

**********************

To the person who this:

"Nervous Breakdowns They claimed that I was only approved for a new car; not used."

If you were turned down for a specific used car, it was because of the cars age, or it was a high liabilty car (such as Diawoo, which I am sure I mispelled)... Otherwise like the finance mananger said in a previous rebuttal... It is a sales person trying to up his/her comission.. This had nothing to do with AmeriCredit...



***********************

To the previous employee, Angela... I know who you are and you could be sued and even face prison time for exposing trade secrets... Besides... You were angry that they let you go since you are one of the rude reps that got caught crossing the line when it comes to legal collections practices, and you got fired for doing so... Do keep in mind I am personally not threatening to sue, but I woud hate to be you if legal got a hold of your rebuttal...

***********************

To the person who wrote this:

"RESPONSE TO TERRY PATHOLOGICAL LIAR (Reps are rude and hostile)..."

I am personally not a rude person... I prefer to treat my customers with respect and dignity. Unlike Angela who won awards for most deferments, I have won awards for qualiy service (yes, AmeriCredit does encourage good customer service)... Once again there are always the bad apples, but these are the people that usually end up fired from AmeriCredit and working for Triad... Now do keep in mind that we do have access to notes that document previous contacts with customers... If those notes indicate that previous contacts have resulted in our reps being cussed out, told that we will get a returned call over and over and over again when we need to discuss the past due account with you and then never do recieve that call, or continious lies or just general mistreatment of our reps, yes we (myself included) will be a little more stern and outright blunt if absolutely needed... But I have never seen a customer that is treating us with respect or being honest with us, beaten down verbally... I have yet to see a complaint on this website about customer service... It is always the people in collections that complain... This is why you have bad credit, which is a public record used to measure your credibility... Do keep in mind also... If you end up in collections, it is because you did not pay your bill for whatever reason... We are not there to assist you with the way you are feeling that day, or to be your friends, or to try and be customer service reps... We are there to get the money owed to us, and to try and get you out of collections using any means available to us that is legal to do so... This means we will use Due Date Changes, Deferments, reposessions, or even lawsuites if your state allows them... After all... If it was you that was owed thousands by a person that never paid on time... You would not be the most out-going, aimed to please person either...
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#23 Consumer Comment

My Americredit experience verses Carmax car loan

AUTHOR: Steve - (U.S.A.)

You may have seen our demise with a Carmax vehicle posted in here and what happened and the weird things going on with Americredit in the process..



Well, that car sadly was involved in an accident and we were hit from behind by a speeding vehicle not watching seeing us stopped in traffic- totaling the car we just had 1 payment in on to Americredit.. Insurance of the negligent party finally totalled car and settled property damage basically paying off the balance of the loan to Americredit.



We received several letters from Americredit about "helping in this hard time dealing to insurnace compnaies" and other letters saying "thank you for paying off your loan early" and "if you ever need another auto loan, be sure to contact us".... and so the letters went.



When we were able to find another vehicle, it was from a 75 year old cadillac dealership locally. They knew what Carmax did to us and knew about Americredit's dealings ot others they gave loans too.



Well, the dealership, knowing we just had a loan paid off to Americredit and having their letters in hand, contacted them in Texas, and low and behold; Americredit acted like they never heard of us and when the dealership sales manager tried to press for a loan, they all of a sudden declined to give us another loan without any explanation and got upset with the dealership until they hung up the phone on how Americredit started to get with them...



No, in my family's experiences, Americredit's people have been very rude and disprespectful no matter who talked to them and somehow, someway, in relation to and/or connection to, there is some very unusual things that go on between them and Carmax and that "relationship" in my opinion all total...
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#24 Consumer Comment

My Americredit experience verses Carmax car loan

AUTHOR: Steve - (U.S.A.)

You may have seen our demise with a Carmax vehicle posted in here and what happened and the weird things going on with Americredit in the process..



Well, that car sadly was involved in an accident and we were hit from behind by a speeding vehicle not watching seeing us stopped in traffic- totaling the car we just had 1 payment in on to Americredit.. Insurance of the negligent party finally totalled car and settled property damage basically paying off the balance of the loan to Americredit.



We received several letters from Americredit about "helping in this hard time dealing to insurnace compnaies" and other letters saying "thank you for paying off your loan early" and "if you ever need another auto loan, be sure to contact us".... and so the letters went.



When we were able to find another vehicle, it was from a 75 year old cadillac dealership locally. They knew what Carmax did to us and knew about Americredit's dealings ot others they gave loans too.



Well, the dealership, knowing we just had a loan paid off to Americredit and having their letters in hand, contacted them in Texas, and low and behold; Americredit acted like they never heard of us and when the dealership sales manager tried to press for a loan, they all of a sudden declined to give us another loan without any explanation and got upset with the dealership until they hung up the phone on how Americredit started to get with them...



No, in my family's experiences, Americredit's people have been very rude and disprespectful no matter who talked to them and somehow, someway, in relation to and/or connection to, there is some very unusual things that go on between them and Carmax and that "relationship" in my opinion all total...
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#25 Consumer Comment

My Americredit experience verses Carmax car loan

AUTHOR: Steve - (U.S.A.)

You may have seen our demise with a Carmax vehicle posted in here and what happened and the weird things going on with Americredit in the process..



Well, that car sadly was involved in an accident and we were hit from behind by a speeding vehicle not watching seeing us stopped in traffic- totaling the car we just had 1 payment in on to Americredit.. Insurance of the negligent party finally totalled car and settled property damage basically paying off the balance of the loan to Americredit.



We received several letters from Americredit about "helping in this hard time dealing to insurnace compnaies" and other letters saying "thank you for paying off your loan early" and "if you ever need another auto loan, be sure to contact us".... and so the letters went.



When we were able to find another vehicle, it was from a 75 year old cadillac dealership locally. They knew what Carmax did to us and knew about Americredit's dealings ot others they gave loans too.



Well, the dealership, knowing we just had a loan paid off to Americredit and having their letters in hand, contacted them in Texas, and low and behold; Americredit acted like they never heard of us and when the dealership sales manager tried to press for a loan, they all of a sudden declined to give us another loan without any explanation and got upset with the dealership until they hung up the phone on how Americredit started to get with them...



No, in my family's experiences, Americredit's people have been very rude and disprespectful no matter who talked to them and somehow, someway, in relation to and/or connection to, there is some very unusual things that go on between them and Carmax and that "relationship" in my opinion all total...
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#26 Consumer Comment

My Americredit experience verses Carmax car loan

AUTHOR: Steve - (U.S.A.)

You may have seen our demise with a Carmax vehicle posted in here and what happened and the weird things going on with Americredit in the process..



Well, that car sadly was involved in an accident and we were hit from behind by a speeding vehicle not watching seeing us stopped in traffic- totaling the car we just had 1 payment in on to Americredit.. Insurance of the negligent party finally totalled car and settled property damage basically paying off the balance of the loan to Americredit.



We received several letters from Americredit about "helping in this hard time dealing to insurnace compnaies" and other letters saying "thank you for paying off your loan early" and "if you ever need another auto loan, be sure to contact us".... and so the letters went.



When we were able to find another vehicle, it was from a 75 year old cadillac dealership locally. They knew what Carmax did to us and knew about Americredit's dealings ot others they gave loans too.



Well, the dealership, knowing we just had a loan paid off to Americredit and having their letters in hand, contacted them in Texas, and low and behold; Americredit acted like they never heard of us and when the dealership sales manager tried to press for a loan, they all of a sudden declined to give us another loan without any explanation and got upset with the dealership until they hung up the phone on how Americredit started to get with them...



No, in my family's experiences, Americredit's people have been very rude and disprespectful no matter who talked to them and somehow, someway, in relation to and/or connection to, there is some very unusual things that go on between them and Carmax and that "relationship" in my opinion all total...
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#27 Consumer Comment

Americredit to Bank Loans

AUTHOR: A - (U.S.A.)

I cannot speak for anyone else, but my experience with Americredit has been very good.

Before anyone accuses me of being an Americredit employee, or a troll for this company, let me explain my situation.

I was in a HORRIBLE car loan with a company called Triad Financial.

I couldn't get refinanced due to erronious credit reporting by Triad to the credit reporting agencies.

I decided that that ONLY way to get away from Triad Financial was to go out and trade my car into a car dealership on a different vehicle.

Americredit was there to help me when I needed them.

After 1 YEAR with Americredit, I then moved on to trade my car in for yet another vehicle.

This time, I received financing from my local bank.

Sub-prime lending can be hell for a borrower, or it can be a helpful tool when financing either a home, or a vehicle.

Today I received my ORIGINAL PURCHASE AGREEMENT signed in INK, paid in FULL by Americredit.

I want to thank Americredit for their service.
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#28 Consumer Comment

Americredit to Bank Loans

AUTHOR: A - (U.S.A.)

I cannot speak for anyone else, but my experience with Americredit has been very good.

Before anyone accuses me of being an Americredit employee, or a troll for this company, let me explain my situation.

I was in a HORRIBLE car loan with a company called Triad Financial.

I couldn't get refinanced due to erronious credit reporting by Triad to the credit reporting agencies.

I decided that that ONLY way to get away from Triad Financial was to go out and trade my car into a car dealership on a different vehicle.

Americredit was there to help me when I needed them.

After 1 YEAR with Americredit, I then moved on to trade my car in for yet another vehicle.

This time, I received financing from my local bank.

Sub-prime lending can be hell for a borrower, or it can be a helpful tool when financing either a home, or a vehicle.

Today I received my ORIGINAL PURCHASE AGREEMENT signed in INK, paid in FULL by Americredit.

I want to thank Americredit for their service.
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#29 Consumer Comment

Americredit to Bank Loans

AUTHOR: A - (U.S.A.)

I cannot speak for anyone else, but my experience with Americredit has been very good.

Before anyone accuses me of being an Americredit employee, or a troll for this company, let me explain my situation.

I was in a HORRIBLE car loan with a company called Triad Financial.

I couldn't get refinanced due to erronious credit reporting by Triad to the credit reporting agencies.

I decided that that ONLY way to get away from Triad Financial was to go out and trade my car into a car dealership on a different vehicle.

Americredit was there to help me when I needed them.

After 1 YEAR with Americredit, I then moved on to trade my car in for yet another vehicle.

This time, I received financing from my local bank.

Sub-prime lending can be hell for a borrower, or it can be a helpful tool when financing either a home, or a vehicle.

Today I received my ORIGINAL PURCHASE AGREEMENT signed in INK, paid in FULL by Americredit.

I want to thank Americredit for their service.
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#30 Consumer Comment

Americredit to Bank Loans

AUTHOR: A - (U.S.A.)

I cannot speak for anyone else, but my experience with Americredit has been very good.

Before anyone accuses me of being an Americredit employee, or a troll for this company, let me explain my situation.

I was in a HORRIBLE car loan with a company called Triad Financial.

I couldn't get refinanced due to erronious credit reporting by Triad to the credit reporting agencies.

I decided that that ONLY way to get away from Triad Financial was to go out and trade my car into a car dealership on a different vehicle.

Americredit was there to help me when I needed them.

After 1 YEAR with Americredit, I then moved on to trade my car in for yet another vehicle.

This time, I received financing from my local bank.

Sub-prime lending can be hell for a borrower, or it can be a helpful tool when financing either a home, or a vehicle.

Today I received my ORIGINAL PURCHASE AGREEMENT signed in INK, paid in FULL by Americredit.

I want to thank Americredit for their service.
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#31 Consumer Comment

My rebuttal

AUTHOR: David - (U.S.A.)

FIrst of all, I am NOT an employee of Americredit. And while I believe all of the complaints I see here, and by the way, I like to browse the ripoff report for all of the funny political range wars that get started here (funny how that happens, I am an Americredit customer, and I have had problems being on time with my payments. Yes, I get on the Collections' Dept. autodialer, and yes, some of the people I talk to, when I decide to answer the call, are rude and belligerent, but I have to say the Americredit has worked with us instead of against us while I try to get things caught up. When I moved to Alaska a few years ago, we were in danger of going over 30 days past due, and when I called them to talk about it, they VOLUNTEERED to defer TWO payments for us, and that was what eventually made it possible for us to turn the corner on getting our finances straightened out. What I'm saying here is, although many people here get tangled up with the typical knuckle busting type of collections agents, it seems to me that some of Americredits' employees ar actually trying to help the customer when things are rough. It is not a requirement to be a "dissatified" customer to peruse or post on the rip-off report, and it certainly doesn't automatically mean that anyone saying something contrary to the general beliefs of those posting on this thread is lieing about something.
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#32 Consumer Comment

RESPONSE TO TERRY PATHOLOGICAL LIAR

AUTHOR: Charles - (U.S.A.)

Who are you to tell people that they need to respect americredit reps., Even when you do respect them they are still rude & respectful towards you even if you did recpect them first! who are you to judge anybody else with their experinces with americredit. They do have some rude&hostile employees who are rude to custormers for no reason every finance company as rude & disrespectful employees who talk rude & are mean to custormers who don't do anything wrong so you need to think before you tell anything, americredit does have some pretty nasty employees who treat custormers bad the Better Business Bureau as an unsatifitory rating with over 500 complaints that is a big red flag! I would not have americredit approve me for a loan if they are just going to ruin my credit like they have tampered with peoples credit files from what i have read about who as made their payments ontime but if americredit doesn't want anybody to get new credit they sure can ruin it in a heartbeat!.I would not go threw americredit to get me a loan they are just out to take advantage of each & every person & they will not have a chance to do me wrong people have been stupid like you to fall for their lies! & bull s**t you are being mislead pal! & being brainwashed bye americredit with their bold face lies saying they help people repair their credit i don't believe a d**n word you say about them your a pathological liar so are the other phony a*****e's like yourself who report good news about americredit I don't believe a d**n word any of you liars say.Its amazing this s**t these car finance companys get away with their stealing frm people & commiting credit fraud! & the government lets them get away with it!
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#33 Consumer Comment

Again, you need a lawyer!

AUTHOR: Timothy - (U.S.A.)

Tammy, I will reiterate a previously made point: you guys SERIOUSLY need a lawyer. Not just for your issues with Carmax and the creditor, but with the utility company.



Going out and hiring YOUR OWN lawyer is the ONLY way that these problems will get resolved. Hopefully, your lawyer can get them resolved in a manner wuite favorable to you. But every day that passes is one more day against your ability to file any claims, so ACT NOW!



If there is some reason, financial or otherwise, that is preventing you from hiring your own counsel, please let me know and I'll give you whatever advice is appropriate for your situation.
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#34 Consumer Comment

My husband's ordeal with both Carmax & Americredit Financial Services, Inc.

AUTHOR: Steve - (U.S.A.)

I am Tammy, writing this on my husband's account here. No doubt others have read my husband's reports in here about Carmax and what happened to us, but the lender (Americredit) who during our fiasco with Carmax scam, found out our car wa stotalled, then came on board last minute, predating letters & documents all of a sudden, then sent "nice letters" to us about how they feel about our totaled car loss.



Well, The insurance compnay contacted Americredit for settlement, and all of a sudden, the actual invoice payment amount due (according to our latest invoice) was not what they toel insurnace copnay. Inf act, as many who read my husband's posts in here will find, 3 weeks afterw e left Carmax with Americredit finance documents and sales papers, Americredit told him theye never gave any loan for that car. Then my husband and baby were hit from rear end by a utility compnay truck and totalled that car. Then, as the insurnace came into picture, they contacted Americredit because of the loan documetsn we had from Carmax, and all of a sudden Americredit not only stated they were 1st lienholder and lender, but they gave the insurnace company a total pay off amount several hunders dollars more- showing they in fact gave a loan since the 7/6/05 night we left Carmax lot ! Now is thsi a scam or what I ask???



So the settlement to Americredit paid off that loan plus extra "interest" all of a sudden relevant, and we got a replacement cars eta and a couple hudnred bucks all total.. My baby and husband both are ongoing in medical care from the accident and my husband's main Dr. gave him a 100% work disability because of this unitl released from emdical care- and Carmax and Americredit both seem to be out of the picture by seat of their pants because of our famnily's demise and this is not right!



We tried to call Americredit weeks ago and know from insurance company they sent settlement check and date that cleared. Yet, talking to car dealer yesterday we know well(want to get into another vehicle, as we are forced to pay over $155.00/week for rental after that accident as we lost everything and have no money to do anything with), they called Americredit and this dealer we know was told they show no paid in full in their system! But when I called them myself earlier the same day, they told us the full settlement check from insurnace cleared their bank back on Sept. 7th; so what is goign on?



Thgis local dealer we know wants to help us after what Carmax did to us and the "strange lender papers" with Americredit name on them and 21.5% interest... But they cannot do anythign unless they know the loan is paid in full with Americredit who says it is not on their system? Then this dealer also says they should have contacted the credit bureaus to report an auto loan paid in full ahead of time; which would elevate our scores another 100 points too. But none of this has bene done yet as far as whgat the delaer is told from Americredit. WHy we ask?



We have nothign after this, and were in middle of dealing to the Carmax scam played on us originally when all this happened. We cannot get a lawyer to deal with Carmax unless we pay several thousand in retainer fees which ym family does nto have because of all of this... My husband is in worse shape now with specialists involved and my baby going through a horrendous MRI again in a week and I am sick & tired of all of this behavior first from Carmax and then Americredit on cohoots with them; and because of our accident and losses, they both are acting as if nothign bad really ever happened, changing their copmputer systems dates n& notes to reflect everythign went proeprly from day one whichw e have documentation & proof it never did!



PLEASE,if anyone can help me or my family in this period or knows an attorney willing to do a d**n thing about this, instead of demanding thousands in retainers when we are financially on brink of poverty, contact me. We have attornies who will deal on contingency because of the accident for those pain & suffering losse son our family, but under NC auto insurance tort reform laws and such, they cannot begin to go after guilty party until both my husband & son are released from medical care and doctors orders which could be months out- How are we supposed to live until then? Why do we have to pay $155.00/weekly for a small rental car (we cannot even afford) that costs over twice what it would be to have one financed normally?? And if Americredit would cooperate with the local dealer who called them, and not lie like this (seems to be pattern with them & Carmax both), we might be able to get back into something and spend far less so I can get to my job, baby & husband to many weekly medical appointments and so on...



So those who slammed my husband's legitimate posts in here about "get an attorney" for the Carmax & Americredit matter, unless you are walkign in our shoes right now or are willing to put up the monies so we can do that, just shut your mouth and think how we and many others have been dealt so wrongly by both Carmax and the very rude and disrespectful customer service people of Americredit Financial throughout our personal expereinces with both; and this should not be from a professional outfit who says they care about customers and so on.. Our credit is ruined because of Carmax & Americredit repeatedly hitting it to drive numbers down so Americredit steps up with 21.5% interest now??? Then both get away with their scam by virtue of my husband and baby being crashed inot by a speeding utility copnay truck totalling that very car..



I JUST WANT TO KNOW, why we have documentations in hand and have caught both Carmax & Americredit Financial in repeated lies and deception, and yet we are the ones at great loss and pain and suffering now (because of separate coincidences), and they both have not lost one dime either way to their business??? This is just plain wrong!!! And how the settlement played out from insurance company to Americredit, sure seems like Americredit oprchestrated insurance fraud with how they came back with higher interest add on before insurance company could pay off that loan to them..
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#35 Consumer Suggestion

Americredit possibly tied to CARMAX Spot Delivery scams???

AUTHOR: Steve - (U.S.A.)

Read Rip Off Report for "CARMAX".



ANyway, regardless of your situation, NEVERs end any monies by western union or or money gram as they both are NOTs ecure and imposters of notorious NIgerian 419 scam operations are working at receiving stations there, and one way they get private information of the public to later exploit in notorious 419 scams! The US Feds will tell you this too!



Send bank cashiers check or money order from reputable establishment. NEVER post date anything over the phone with Americredit or anyone else, and DO NOT gove your banka cocutn umbers either as many of the colelction agents try to get you to do!!!



Send registered mail fro signed receipt copy with cashiers chekc or money order only.
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#36 Consumer Comment

I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

AUTHOR: Vickie - (U.S.A.)

We have had a loan with Americredit for almost 2 years. Their reminder phone calls are a huge annoyance.



We also found it necessary to defer 2 payments because of a rough financial spot. However, we didn't fax them the copy of the Western Union receipt, we called them immediatly after making the payment with a receipt number and verified the deferrment.



Incidentally, Americredit insists on having you use Western Union AFTER you have given them a bad check. Otherwise, you could pay it check-by-phone or by credit card over the phone.



I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.



We make our own messes in life, which is why most of us are using Americredit. If you make sure to follow through on your dealings with them and treat them respectfully, things should work out.
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#37 Consumer Comment

I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

AUTHOR: Vickie - (U.S.A.)

We have had a loan with Americredit for almost 2 years. Their reminder phone calls are a huge annoyance.



We also found it necessary to defer 2 payments because of a rough financial spot. However, we didn't fax them the copy of the Western Union receipt, we called them immediatly after making the payment with a receipt number and verified the deferrment.



Incidentally, Americredit insists on having you use Western Union AFTER you have given them a bad check. Otherwise, you could pay it check-by-phone or by credit card over the phone.



I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.



We make our own messes in life, which is why most of us are using Americredit. If you make sure to follow through on your dealings with them and treat them respectfully, things should work out.
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#38 Consumer Comment

I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

AUTHOR: Vickie - (U.S.A.)

We have had a loan with Americredit for almost 2 years. Their reminder phone calls are a huge annoyance.



We also found it necessary to defer 2 payments because of a rough financial spot. However, we didn't fax them the copy of the Western Union receipt, we called them immediatly after making the payment with a receipt number and verified the deferrment.



Incidentally, Americredit insists on having you use Western Union AFTER you have given them a bad check. Otherwise, you could pay it check-by-phone or by credit card over the phone.



I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.



We make our own messes in life, which is why most of us are using Americredit. If you make sure to follow through on your dealings with them and treat them respectfully, things should work out.
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#39 Consumer Comment

I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.

AUTHOR: Vickie - (U.S.A.)

We have had a loan with Americredit for almost 2 years. Their reminder phone calls are a huge annoyance.



We also found it necessary to defer 2 payments because of a rough financial spot. However, we didn't fax them the copy of the Western Union receipt, we called them immediatly after making the payment with a receipt number and verified the deferrment.



Incidentally, Americredit insists on having you use Western Union AFTER you have given them a bad check. Otherwise, you could pay it check-by-phone or by credit card over the phone.



I noticed the owners of this website do not like positive feedback, so I'm doubting this will be posted.



We make our own messes in life, which is why most of us are using Americredit. If you make sure to follow through on your dealings with them and treat them respectfully, things should work out.
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#40 Consumer Comment

Poor Unfortunate Misguided souls

AUTHOR: Veronica - (U.S.A.)

Everytime Americredit defers your payments they charge interest.



My orginal contract was for 59 payments but because of late payments and deferments i have paid 69 payments and still have 7 more to go.



My loan is up in May of 2005 and I will have to pay a $4000 ballon payment in which i am told is extra interest for what.



I need help with this cause when i pay them off and then pay the balloon payment they say i owe I really do want to sue.
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#41 Consumer Comment

Not A Rip Off

AUTHOR: Matthew - (U.S.A.)

I think a lot of the stuff on this site is very valid and is a rip off. However, I don't think that Americredit is at all. I have had a loan with them for over two years now. I have fallen behind twice. Both times, they let me put the payments I was behind at the end of the loan with no problems. Other than that, as long as I make my payments on time, I don't hear from them. Kudos to Americredit for taking care of their clients.
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#42 UPDATE EX-employee responds

Ex-employee of the collections department ..If you have any questions or need an ex-employee for testimony I can help.

AUTHOR: Angela - (U.S.A.)

I worked for AmeriCredit for a year and a half in the collections department. The defferments are not to help the customer out. They are to help the company's deliquency objective. Most reps forget to mention to you that once your fax and fee for defferment is received it still has to be approved by a supervisor. Depending on the collection dept. and the need for defferals you may or may not be approved. Every month and day is different. I got an award one month for most defferments processed. I processed $250K(total balance). That amout is taken off the deliquency amount that the collection dept. reports to corprate. So you see it is all about the $$ for americredit, not helping the customer. I can't tell you the number of times a day when the Fair Debt Collection Practice Act was violated by each rep. If you have any questions or need an ex-employee for testimony I can help.
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#43 Consumer Comment

IF YOU DON'T HAVE A LOAN WITH THEM STEP BACK REGROUP!!!!!

AUTHOR: KK - (U.S.A.)

I CAN'T STAND THOSE OF YOU WHO TAKING UP FOR THIS SO CALLED "HELPED ME FINANCE WHEN I WAS IN "NEED" OF A LOAN THEY'VE NEVER HURT ME" COMPANY. THEY WILL END UP SCREWING YOU AROUND THAT'S WHAT THIS WHOLE POINT WE THE CONSUMER/CUSTOMER ARE TRYING TO GET ACCROSS TO YOU HOLIER THAN THOU PEOPLE1!!!!



AMERICREDIT DOES NOT CARE ABOUT CRAP ABOUT YOU OR YOUR FINIANCIAL DIFFICULTIES. I TOO WAS APPROVED BY THEM WHEN NO OTHER LENDER WOULD APPROVE ME NOT BECAUSE OF BAD CREDIT, BUT BECAUSE I WHAT THEY CALLED A TEENAGER CREDIT HISTORY CLEAN SLATE.



I GOT PREGNANT (NEVER ONCE PAST DUE IN 1 1/2 YRS NOR HAD TO CALL THEM!!) HAD MAJOR MAJOR THREATING MISCARRIAGE HAPPENING @ 4MO A LONG & EVERY SECOND MATTERING NOT TO BE OR ANYTHING CAUSING STRESS WITH 80% OF MISCARRING MY CHILD. THIS OF COURSE CALLED FOR BED WRITTEN & RELAXATION ONLY. I CONTACTED THEM FOR ASSISTANCE ON EXTENDING A PYMT WAS ADVICED DO NOT DO PYMT ARRGMTS OR EXTENTIONS ESPECIALLY WHEN YOU'RE NOT EMPLOYED WHICH NEVER STATED UNEMPLOYED JUST ON SHORT TERM LEAVE. ALMOST!!!! ALMOST ONE MONTH BEHIND THE PHONE CALLS STARTED THEY CALLED & CALLED & CALLED ALL DAY WITH ANSWERING ALMOST EVERYONE OF THEM STATING QUIT CALLING THEY WOULD GET PYMT WHENEVER THEY GOT IT WHICH WOULD BE WHEN I GOT IT FOR WORK. I ALSO TOLD THEM ABOUT ALL ALL THE PROBLEMS I WAS GOING THROUGH NEEDED THEM TO CHILL & STAND BY ME NOT OVER ME!!!! I WAS NEVER RUDE TO THEM OR DEMANDING AS I AM SOUNDING NOW, BUT I HAVE HAD IT WITH THEM!!!!



I DID NOT LOOSE MY 1ST CHILD SHE IS GREAT A LITTLE EARLIER THAN EXPECT, BUT STILL GREAT!!!



IN THE MEANWHILE, BEING A SINGLE MOM AND HER DADDY A SINGLE DAD (A-1 CREDIT)IT IS NOT EASY. DO NOT SHARE OUR FINANCES NOT MARRIED & DO NOT BELEIVE IN MARRIAGE JUST BECAUSE OF CHILD.(WHEN TIME IS RIGHT) JUST IN CASE YOU WANT TO KNOCK ANY OF THIS MIGHT AS WELL COVER THAT BASIS!!!!



WELL ANYWAYS FINALLY RECEIVED HELP BACK IN SEPT 03 WITH A DEFERRED PYMT FOR 2 MO. THEY DO NOT APPLY THIS TO YOU ACCOUNT THEY CHARGE YOU FOR DEFERRING YOUR PYMT SO THEREFORE YOU WOULD THINK IF DEFERRING JULY/AUGUST PYMT WILL BE DUE SEPT AS NORMAL...WELL IT DID UNTIL DECEMBER NO IT WAS NOVEMBER REALLY THEN FROM THERE NO PYMTS SHOWING APPLIED TO MY ACCT ASKED THEM REPEATLY THEY WOULD SAY "THEY ARE ON YOUR STMT YOUR JUST NOT SEEING IT" I WAS LOOKING AT IT WHILE TALKING TO THEM THEN TRANSFER ME TO A SUPERVISOR THAT SAYS SHE DOES NOT KNOW WHY AND THAT I WOULD "NEVER" GET AN ANSWER AS TO WHY THEY'RE NOT. THE CALLS BY THE WAY STARTED BACK UP IN NOVEMBER SO YES CALCULATE THAT UP 1 MAYBE 1 1/2 MONTHS OF NO HARRASSING PHONE CALLS OR ALL DAY/NIGHT RINGING!!! WELL AFTER GOING RING AROUND THE ROSES AMERICREDIT NEEDS THE INTEREST THEY WOULD NOT LLLLLOOOOOKKKK AT MY FAX, EMAIL, MAILED IN PROOF OF PYMTS TO CORRECT ANYTHING BECAUSE I WAS WRONG THEY WERE RIGHT. PERIOD!!!!



I ENDED UP PAYING THEM OVER 1800.00 TO GET THEM OFF MY BACK & THEN BATTLE IT IN APRIL OR MAY. WELL HERE WE ARE NOW!!! THEY RE STATING I AM 2500.00 MORE PAST DUE WHEN PYMT ARE ONLY EST 410.0 A MONTH YOU ADD IT UP OR DIVIDE 410.00 INTO 2500.00 EQUALS ALMOST 7 PYMTS PAST DUE.



IF YOU DON'T HAVE A LOAN WITH THEM, BUT WORK WITH THEM/FOR THEM THEN KEEP YOUR COMMENTS TO YOURSELF IF YOU THINK THEY'RE SOOOOO GREAT BECAUSE THEY WILL END UP SCREWING YOU OUT OF A JOB BECAUSE OF MAJOR LAY OFFS WITHOUT NOTICE THEN YOU WILL REMEMBER THIS STORY!!!! IF YOU HAVE ANY KING OF HEART YOU SHOULD DO ALL YOU CAN TO HELP NOT CAUSE MORE PROBLEMS THAT IS WHAT MAKES A TRUE LENDER.





WELL TO LET YOU KNOW THE ENDING STORY THEY BROKE INTO MY BACK YARD, THEN BROKE INTO MY CAR STOLE (YES, STOLE THE SAME AS IF YOU CAME & TOOK IT NOT AS A LENDER BUT REALLY A THEIF) MY CAR NOW THEY DO NOT WANT TO LISTEN TO ME LIKE THE PAST 6 MO. MY CAR WAS MORE THAN 1/2 PAID OFF. AGAIN I SHOW ALL PYMTS HAVE BEEN MADE WITH A PYMT AHEAD WITH COMPARING THE PYMTS THEY SHOW TO PYMTS I SHOW.



ALL OF A SUDDEN AMERICREDIT CAN'T SEEM TO SEE ANYTHING BUT THE BALANCE ON MY ACCOUNT.



FYI-WHAT THEY ARE DOING IS THIS TAKING YOUR PYMTS APPLYING THEM TO THE INTEREST & EVERY NOW & THEN APPLY A COUPLE HUNDRED DOLLARES TO PRINCIPLE, BECAUSE THE LAW GIVES THEM ALLLLLLLL THESE RIGHT TO SCREW WHOEVER WHENEVER!!!





I HOPE THIS ALL MAKES SENSE & OPENED SOME EYES WITH THIS STORY TO STAND WITH US NOT AGAINST US!!!!!



KK

ARLINGTON, TX
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#44 Consumer Suggestion

Advice from a special finance manager at a car dealership

AUTHOR: Danielle - (U.S.A.)

To M. Alvarez in Virginia, and all others who feel "ripped off" by Americredit or another lender:



M. you stated that you paid $28K for a car with a sale price of $9K. You also stated that Americredit would only approve you for a new car, instead of used.



Both of these things can be wholly attributed to the finance person who did your deal, NOT the bank. In most states, the usury limit (legal max for an interest rate) is much lower (around 18-20%) for a new car than used. Therefore, for a payment shopper, dealers will always try to get you into a new car to save you several points in interest rate. It is also possible that the dealer simply didn't have a used car far enough back of book to sell you and make profit. Meaning, the dealer's cost on a used car can vary. On a new car, it's consistant. So, sometimes you can make a lot more money in a new car.



As far as paying too much for the car, a good $12K of your total cost was interest, if not more. To reach that high amount, though, I would wager that you purchased some back-end extras, like warranty, gap coverage, ETCH, etc. Yes, it it entirely likely that you were "schwacked" by the dealer.



Doesn't say much for us finance managers out there, but try to me armed with the correct information before you go waving your case at attorneys. Charging too much for a car is not the lender's fault; It is the dealer's job. Consumers need to do to do enough research in their car buying experience to know that they're getting the right deal.
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#45 REBUTTAL Individual responds

Nervous Breakdowns They claimed that I was only approved for a new car; not used.

AUTHOR: Marisol - (U.S.A.)

I was living in NY and work in NJ, I needed a car to get from A to B. I had a camry but i kept breaking down, my job was on the line and I had no choice to do what I had to do to save my employment. When I was approved the dealer used my old car as a down payment towards a Ford Escort. They claimed that I was only approved for a new car; not used. I was naive , I believed.



The car was at $9,000, and with Americredits finance charges it became $28,000. The payments I was promised was for $300.00 became $400.00. I sacrificed and paid off late $18,000. When I got to the point that I couldn't take it anymore and was having nervous breakdowns because of the harrassing phone calls everyday at work and at home, I finally asked them to take the vehicle.



They said that I had a $10,000 upside down and that the bank wouldn't want to repo the car anyway. That they didn't care how I'd do it whether it was borrowing the money but to make the payments. this made me even more anxious that I lost my mind and work 16 hours a day just to make these payments and kept taking advances to make payment.



They kept asking me to defer the payments by sending in 2 months a head. And I did that. But how would you feel if you're driving on your way home and you get another phone call stating that repo was on to you and as soon I park the car they'll take it.



My nervous breakdowns became worse and I took my son, left my 7 year job, Abandoned my apartment and left the state.



I'm not attacking anyone, but maybe Americredit works for some people. But it did not for me. I was taken from the dealership and Americredit.



And I strongly agree with the class action suit. I feel that the harassing phone calls were too extreme,they ripped me off for $18,000 for a car thats now worth $5,000.00 and I would add pain and suffering.



Sincerely

M.Alvarez
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#46 Consumer Comment

Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

AUTHOR: Gene - (U.S.A.)

White collar crime ats its best! They lie, steal and cheat pretending to help you! I wait for a class action law suit to bring this company down.I hold proof of deception by this want to help corp! Any jury that looks at my collection of paperwork will see the same! I have much to offer. clear black and white proof of lies!!

I keep all in wait to help bring them down.
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#47 Consumer Comment

Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

AUTHOR: Gene - (U.S.A.)

White collar crime ats its best! They lie, steal and cheat pretending to help you! I wait for a class action law suit to bring this company down.I hold proof of deception by this want to help corp! Any jury that looks at my collection of paperwork will see the same! I have much to offer. clear black and white proof of lies!!

I keep all in wait to help bring them down.
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#48 Consumer Comment

Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

AUTHOR: Gene - (U.S.A.)

White collar crime ats its best! They lie, steal and cheat pretending to help you! I wait for a class action law suit to bring this company down.I hold proof of deception by this want to help corp! Any jury that looks at my collection of paperwork will see the same! I have much to offer. clear black and white proof of lies!!

I keep all in wait to help bring them down.
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#49 Consumer Comment

Americredit finance corp. criminal! They lie, steal and cheat pretending to help you!

AUTHOR: Gene - (U.S.A.)

White collar crime ats its best! They lie, steal and cheat pretending to help you! I wait for a class action law suit to bring this company down.I hold proof of deception by this want to help corp! Any jury that looks at my collection of paperwork will see the same! I have much to offer. clear black and white proof of lies!!

I keep all in wait to help bring them down.
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#50 Consumer Comment

WHEN I GET THROUGH WITH THEM THEY WILL THINK TWICE BEFORE THEY DO THIS TO SOMEONE ELSE.

AUTHOR: Kalisha - (U.S.A.)

I PURCHASED A CAR FROM AMERICREDIT IN 1997. IN SEPT. 1999 HURRICANE FLOYD CAME THROUGH NORTH CAROLINA AND MY CAR GOT FLOODED OUT. MY INSURANCE COMPANY PAID OFF THE BOOK VALUE WHICH LEFT ME TO PAY THE REMAINING BALANCE. I JUST CHECKED MY CREDIT REPORT TODAY AND AMERICREDIT HAS ME OWING THE ENTIRE LOAN AMOUNT OF 22,068.00 AND ALSO IT STATES THAT I FILED FOR CHAPTER 13 BANKRUPTCY WHICH I WOULD NEVER DO. I AM IN THE PROCESS OF CONTACTING THEM RIGHT NOW AND WHEN I GET THROUGH WITH THEM THEY WILL THINK TWICE BEFORE THEY DO THIS TO SOMEONE ELSE.
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#51 Consumer Comment

Bad credit is good business

AUTHOR: Gene - (U.S.A.)

As an exact statement from Americredit Finance Corp.reported by Hoovers online, go there Its there.



I go back to your statement for fact finding

"didnt have to jump through hoops of faxing or using Western Union"



Well since I found myself in a critical financial situation I did what I needed to do, signed the faxed agreement for deferall of two months and sent it back through "More Than Mail" a fax co.

I sent the interest and fee for deferall through Western Union. I even called when I got to work to make sure all was well.



The rep was very pleasant and told me fax machines were very busy on fridays but all is well and just let us now in advance if I ever feel a payment might be late in the future.

A sense of relief eased urgency as I did all asked and confirmed with co. rep.



Sunday night 3:00 am the repoed offices closed till monday morning I called monday morning and they would let me speak to the rep from friday past because "account forwarded to collections" a very rude man told me I failed to do my part!! When I asked him about fax and Western Union he told me they recieved nothing.



Pay the full contract balance plus repoe fee to get it back "in full violation of truth in lending laws", once a signed deferall is made nullifies the older contract and a new contract is in affect. hence DEFERALL I can maybe understand not getting one aggrement but both the fax and Western Union????,

Lies! I can prove in both instances the time they recieved as stated on both invoices from "More Than Mail"

and "Western Union" thats why I used those companies for there professional reputation as well as does Americredit so I thought!

Bad faith noted...



Instead of stating it worked for you, twice?

Can you understand the pain of being lied to??

Dont preach to me about goody issues of what I could or should have done!



I did 100% as asked to fix the situation.

I blame nothing but report BAD FAITH and LIES.

It's my debt now of 10,000 of which more then 80% made. with nothing to show but a balance.

Americredit Lies and Steals. end of story.
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#52 Consumer Comment

No reason not to be satisfied.

AUTHOR: Terry - (U.S.A.)

If you think my earlier response was phoney then your a blind fool. This forum isn't just for airing the bad of a company. Every company has it's issues, and people get pissed off with them. This forum is also for people to respond and present their own unique experience with the compnay that is being accused. I merely present a different point of view.



Facts? What facts do you need? I have never had any real problems with them. If they are hidding someting then I don't know about it and never experienced it. My only gripes is how quickly they call if they payment is behind. Like I said I have used them twice now and the first time the intrest was outragous at 24.99%. But, I deserved it. On my second note with them, 2 years later, I financed at 14.99% and it was 3% lower than approvals I had received from my bank and Ford credit.



Instead of just blaming the company think about what you could have to done to have created a better situation than what led to your repo.
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#53 Consumer Comment

Americredit Finance,The whole truth is revealed!!

AUTHOR: Eugene - (U.S.A.)

And it wont go away thanks to this web site!

this Editor looks and reads and is interested by this one as a possible megascam or he/she would not be reading and seeing a pattern of lies all so simular.



the last rebuttal seemed as phoney as a rebuttal can be, no facts.



A Class Action lawsuit is in the making and I want to join. It wont be small as I alone am asking for 10,000 in damages.



As people volunteer to hop on board this company will fall as they are Liars and Thieves. I have enough proof just myself to prove theft by this company and would gamble all I own to show proof of this. "I have enough to prove malice and theft!!" FOR CORPORATE GAIN

The truth is why we complain and I have documents from "More then Mail" as well as "Western Union" to prove the lie to steal as pretend to help.



They didnt want to help!

They lied and stole my car to resale it.

Americredit, You Lie and steal. sue me and you lose!! I pursue a liabililty against you for "truth in lending" look it up? Its law

Thank you Editor for reading about this phoney company!!
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#54 Consumer Comment

Satified Customer

AUTHOR: Terry - (U.S.A.)

I don't know if the previous satisfied customers were fake. Don't really care.



I am on my second note with Americredit. Found them originally throught the 1-800-get-a-yes commercials a few years ago. Sure they are a bit pushy with the phone calls if your a couple of days behind on your payment.



But I have had nothing but positive experiences with them. I to have fallen behing by 30+ days and had no issues setting up the deferred payments.



Did not even have to jump through hoops of faxing in a form or using western union. Reps took care of it all over the phone no hassles. Just paid the interest of the two paymments and all was well.



Don't know what went wrong with the folks here with bad experiences but I feel the whole truth in their situations is not being revealed. You don't get repo'd for being 30 - 60 days behind unless they viewed you as a considerable risk. Even then I have never heard of anyone being repo'd any earlier than 90 days.



Also, how did you treat the reps on the phone? I give them respect and in return they give me respect. if you treat them like crap then maybe you pissed off someone and they decided to take as extreme a measure as they could in return. - Food for thought.



As I suspect the rest of you, i too have crap credit and is why I have to use someone like Americredit. I know what got you into your present situation and can see why you probably got repo'd. Don't blame the finance company when you don't pay your bill and they come to take your stuff away.
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#55 Consumer Comment

They still report a $10.00 difference as late when they actually billed incorrectlt

AUTHOR: Heather - (U.S.A.)

I recently received a copy of my credit report. Americredit had 2 of my loans. In March of Last year I was billed incorrectly. I was late on a payment in Dec 02/possibly Jan 03 (can't remember which)(granted, I wasn't 30 days late) I made my payment and prepared for the next. My Bill came and they reported me to the Credit Bureau not for being late with the actual payment but for being late with the 27 dollar "late fee" Can someone answer me...Is this Okay? I want to believe that this is improper and an oversite but I was told by Letricia at(i have the extension) that it would be removed...why haven't they done it? I would appreciate any help here please.
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#56 Consumer Comment

Americredit is in the Repo business

AUTHOR: Missy - (U.S.A.)

I read the comments that had been posted and they match the way my husband and I feel. We felt grateful to accept a loan from Americredit and hoped it would help us reestablish our credit. We fell behind on our payments and instead of trying to help us Americredit constantly badgered us over what we were doing wrong. About two weeks ago we arranged to make two payments by Western Union. Only one was a late payment. The other would have been November's payment 3 days early. I came home on the day we were supposed to make the first payment to find the repo man already here. I made a frantic phone call to Americredit who said that I would have to make the November payment (early) to avoid them taking the vehicle and they wanted the late fees paid as well. They also said that I could get it back the next day. Come to find out once they took it they now want payoff in full. I don't understand how they can possible consider it good business to repo on a loan that is not even 30 days late. Yes we have had problems making payments but in 3 years we have only been over 90 days one time almost two years ago.
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#57 Consumer Comment

thank you editor for saying something. Americredit Finance are liars and thieves.

AUTHOR: Gene - (U.S.A.)

If I misspell a word please forgive me, I was ripped off by this company in the grandest of ways, they waited till I was almost done with my contract before stealing from me. I have all the paperwork nessary to file a law suit against Americredit finance but who can help?? if enough people step forward then perhaps a class action suit is in order and some attorney can pick it up and we can all sink these wolves in sheeps clothing.



I got two months behind because of financial hardship and called them to find out what to do best. I didnt hang up on any customer reps as was mentioned by the phoney rebutal I read here on this site, just the oppisite I worked with them and asked them what to do to best remedy the situation, I was told I could differ the two last payments to the end of the contract for a fee of 65.00 by western union providing I signed an agreement and faxed it back which I did.



I made the payment through western union and faxed back the agreement as agreed with the customer rep. I have all documentation here saved for this reason.



I called them back when i got to work on friday to make sure everything was ok and did they recieve the payment and fax.



she told me fridays were very busy and the fax machine was working overtime but everything was fine and if I should think I would be late again just to let them know in advance to make plans.I asked " so everthing ok? "

I bought this car for $6,400, payback was about $10,000 I had just a few 6 months to go for paid in full.



That same weekend of the agreement they came at three am sunday morning and repoed it, I wasnt here,I heard it from the neighbors.



I called monday morning when they opened to find out why??? they claim they never got the western union payment which I can prove they did!! I have the copy of the number it went to and what time they recieved it, the same with the fax I can prove both! since I sent it through "More Then Mail" a fax co. they claim to not have gotten the signed faxed agreement or the western union payment but I can prove different!!



They would not let me talk to the customer rep. I made the agreement with because they claim it was forwarded to the collections dept.



A very rude gentleman there told me I failed to do my part?? and now am paying almost $2,000 in addition for there supposed repow charge and resale at auction. I am paying to protect my credit but am cryng inside at the facts!!!, I was robbed for ten thousand dollars for a car I dont have.



Justice in America for white collar crime? for a company thats claimed to help "in the begining" and steals from you in the end. I hope someone takes the time to read all this and responds to me I will hop on any band wagon to stop and try to recover part or all of the damage to my life from this. I can prove all as Ive saved all pertinent documents. Americredit Finance are liars and thieves.
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#58 Consumer Comment

Payment Defferment ..I am a satisfied customer.

AUTHOR: Michele - (U.S.A.)

I have an auto loan with Americredit Financial. I also have had financial difficulties in the past, the only experience I have had with them is a good one. They are very understanding and are willing to work with you.



I put in a search for Americredit so that I could get their phone number and saw this website. I decided to read it to see what was said. I am a satisfied customer.

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#59 Consumer Comment

I agree wit the editor

AUTHOR: Mark - (U.S.A.)

I whole heartedly agree with the editor that the unsolicited comment from the "satisfied customer" was bogus. First of all, no satisfied customer is perusing the ripoff website; secondly, the language was, although mispelled, the same pap I have been getting from Americredit. Cudos to the editor.
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#60 Consumer Comment

AmeriCredit's works for me too

AUTHOR: Robert - (U.S.A.)

I'm another satisfied customer of thiers. Believe it if you want or not, doesn't matter to me. To the editor, call/email me if you like.



Years ago I messed up my credit and have been paying for it since. I commute to work 1 hour 30 minutes each way everyday. So year before last I needed a new truck. I had never financed a vehicle before. Americredit gave me better rates than anyone else would. I've paid on time every time so I can't say much about thier collections department.



Recently I purchased a house. Since the mortgage and the truck note would be at the same time I called them to see what could be done. Like the couple of other times I talked with them (over a insurance screwup with documentation going to the wrong place), they were quite friendly and courteous on the phone. I explained the situation and they offered to move my payment date to the middle of the month for me. It was done right then and there, no forms or anything. I quite frankly am very pleased with their service, and expect to finance my next vehicle later this year with them as well.
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#61 Consumer Comment

AmeriCredit Works with me

AUTHOR: Alyson - (U.S.A.)

It's sad to see so many people having such a hard time with AmeriCredit. I understand each and every complain, however do not agree with them. I am in a situation NOW in which I am always behind on my payment. First of all, AmeriCredit was willing to give me a car loan when ALL OTHER creditors would not, so I accepted the high interest rate. It's true their collections department calls on the very next day after the due date. If they see a pattern with payments being late, they will do what ever it takes to get their money. Wouldn't you do that if you had your own business? If someone doesn't pay on time each month? Or has been late several times? I don't blame them for calling me, I don't like it, but I don't blame them. In fact, they have worked with me on deferring my payment that was just about 3 MONTHS BEHIND! They walked me through everything. I gave them my fax number and they faxed me a letter. And only when it is APPROVED was the customer service representative allowed to defer the payment 2 months. I'm not happy with my current financial situation but I have learned the hard way to ask--not demand--for assistance. AmeriCredit has been assisting me every which way that is legally possible for them to help me. I'm not expecting them to pay my car for me! Or to give it to me for free. I signed a contract and am bound to it for 5 more years, like it or not. Anyone who has a loan with AmeriCredit should calm down! Count to 100 or 1,000 if you have to, then phone their customer service/collections department and have a calm discussion on how to make a payment each month. Remember the golden rule: "Do unto others as you would want others to do unto you." As I've experienced (and others too by the looks of this Rip-Off Report), there are some representatives nice enough to work with you----just don't expect them to follow through all the time. It's your credit on the line, YOU have to do the following up by calling and reminding them. Before hanging up with their Representative, get everything in writing, borrow someone's fax machine or have them email any contract for deferments or other payment options agreed upon.
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