Complaint Review: America Online - internet
- America Online AOL.COM internet U.S.A.
- Phone:
- Web:
- Category: Internet
America Online Aka AOL Runaround, ripoff, aol scum! Useless techs! Internet
I faxed a cancellation to aol in May 2003 and giving them the benefit of the doubt, accepted the June loss of $23.90.
August 28,2003, I noticed that there was still a debit for July and August on my bank statement. I called my aol and was on the phone for 3 hours trying to get my money back. They refused so I ended up having to close my visa account to be sure they no longer deduct this amount.
The techs were rude and non sympathetic. I even asked if there was a policy re: incomplete info for cancellation. Useless!
Lucinda
emeryville, California
U.S.A.
This report was posted on Ripoff Report on 08/28/2003 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/america-online/internet/america-online-aka-aol-runaround-ripoff-aol-scum-useless-techs-internet-66304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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