• Report: #66304

Complaint Review: America Online

  • Submitted: Thu, August 28, 2003
  • Updated: Thu, August 28, 2003

  • Reported By:emeryville California
America Online
AOL.COM , internet U.S.A.

America Online Aka AOL Runaround, ripoff, aol scum! Useless techs! Internet

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I faxed a cancellation to aol in May 2003 and giving them the benefit of the doubt, accepted the June loss of $23.90.

August 28,2003, I noticed that there was still a debit for July and August on my bank statement. I called my aol and was on the phone for 3 hours trying to get my money back. They refused so I ended up having to close my visa account to be sure they no longer deduct this amount.

The techs were rude and non sympathetic. I even asked if there was a policy re: incomplete info for cancellation. Useless!

emeryville, California

This report was posted on Ripoff Report on 08/28/2003 04:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/America-Online/internet/America-Online-Aka-AOL-Runaround-ripoff-aol-scum-Useless-techs-Internet-66304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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