- Report: #780779
Report - Rebuttal - Arbitrate
Complaint Review: American Laser Skincare
American Laser SkincareFT LAUDERDALE, Florida United States of America
American Laser Skincare 3 MONTHS AND STILL CANT GET A REFUND OF DEPOSIT FT LAUDERDALE, Florida
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Needless to say two days after I read some reviews and decided to go get my money back. The rep that handled my case when I went in was very nasty and told me she would have to get back to me as to the return policy. I kept calling for three days until she took my call and started processing my refund. I asked her how long this takes, she said she dont know but she would imagine a few weeks.
Its been three months and I still have not gotten a refund. I call the 877 customer service number to check and am being told "Im sorry, but we have not reached your date yet. This experience has left a bad taste in my mouth and makes me wonder how many people they have requesting refund why it takes so long, or is this a ploy to put me off and not refund my money.
They are disgusting. I would never recommend anyone to this company.
This report was posted on Ripoff Report on 09/24/2011 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Laser-Skincare/FT-LAUDERDALE-Florida-33308/American-Laser-Skincare-3-MONTHS-AND-STILL-CANT-GET-A-REFUND-OF-DEPOSIT-FT-LAUDERDALE-Fl-780779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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