American Moving of TX All Cities Real Estate - US Moving - Midwest Relocation and Services Used another moving company without authorization Crandall, Texas

Hi Jan:   I'm a consumer who just went through a similarly horrifying ordeal with a CA to NC move, though not with the same company you reported.  I've posted on 9/15 my saga.   Can you provide me with any other people you've contacted regarding reporting your plight (e.g. the DOT, the BBB, or any other authorities) ??

Your information would be most helpful !!!

Thanks,

Beleagured mover

When you contact a broker, this is typical of what you get.  The broker (BTW) is only responsible for setting you up with the mover.  Their responsibility ends once a mover is selected, so to complain to American Moving of TX once the move starts, let alone is completed, is a pointless exercise.  It's not to say that they should not be named here in a complaint - it's just that they did their part; you needed to do another complaint for the people who actually performed your move.  Calling the cops also does nothing for you - if the cops had shown up, all the movers do is tell the cops they're movers and the dispute is between you and the movers.  The cops can't do a thing to help you because the mover would be correct.

Insofar as receiving a discount, unless that discount is in writing - you better not hold your breath for that because they won't pay it.  And following them would not have stopped them in trying to hold your goods hostage.  They would have simply waited until they got to destination, done it to you there, and again there would have been nothing you could have done about it.  Now it is against USDOT rules to hostage load but it would have happened anyway.

Now, you had damage.  Did you even file a claim with Homeland?  I mean it's too late now, so even if you file a claim now, you have at most 9 months from date of delivery to file a claim.  If you filed a claim with American, they won't do anything because they're not the mover.

Moving is not an inexpensive venture.  Choosing the cheapest mover or a broker will result in the most expensive move possible, including damaged goods, lost items, hostage loads, delays in delivery, and untold hassles - in fact you'll end up paying as much with a scam mover as you would with a reputable mover - without the damage and hassle.  Next time, research your mover before your move - not after.