Andy Lewis Heating And Air Falsely billed for repairs never made Fraudulently charged my credit card Charolette North Carolina

IT IS CLEAR THAT THIS REPORT IS FALSE FOR SEVERAL REASONS. 1ST THE PERSON WHO SUBMITTED THE COMPLAINT IS IN LAS VEGAS, NV- WE ARE LOCATED IN CHARLOTTE, NC AND DO NOT DO ANY WORK OUT OF NC, OR SC. 2ND THEY REFERNCE LYNN MCANDREW AS THE CUSTOMER SERVICE CONTACT, LYNN MCANDREW HAS NOTHING TO DO WITH SERVICE DEPARTMENT, SHE IS IN CHARGE OF MARKETING. 3RD THERE IS NO RECORD OF THIS SUPPOSED CREDIT CARD TRANSACTION, IF THE AUTHER OF THE COMPLAINT WOULD LIKE TO PROVIDE PROOF OF THIS TRANSACTION WE WOULD BE HAPPY TO FIX. WE HAVE NO WAY OF GETTING ANYONES CREDIT CARD #. I BELIEVE THE AUTHOR OF THIS COMPLAINT IS A GENTLEMAN BY THE NAME OF KELLY D FROM BUSINESS DEVELOPMENT INSTITUTE 1-866-472-8764. HE IS UPSET WITH LYNN BECAUSE SHE WOULD NOT DO BUSINESS WITH HIM IN REGARDS TO MARKETING. I AM EMPLOYEE OF ANDY LEWIS HEATING AND AIR AND MY HUSBAND IS A POLICE OFFICER AND HE IS HAVING A TRACE RUN ON THE EMAIL THAT WAS FOWARDED FROM OUR WEBSITE TO LYNN TO FIND THE CULPRIT AND WE WILL PRESS CHARGES FOR FALSFING A REPORT AND CONTACT KELLY'S SUPERIOUR IN REGARDS TO THIS MATTER. WE CARE DEEPLY FOR OUR CUSTOMERS AND WOULD NEVER LET ANYTHING LIKE THIS EVER HAPPEN. IF WE EVER HAVE A CUSTOMER COMPLAINT WE TAKE IT VERY SERIOUSLY. I REALLY FEEL BAD FOR THE INDIVIDUAL THAT FEELS THEY NEED TO HURT SOMEONE ELSE TO MAKE THEMSELF FEEL BETTER. THIS PERSON MUST NOT HAVE HIGH MORALS.