- Report: #277409
Report - Rebuttal - Arbitrate
Complaint Review: Animal World Network
Animal World NetworkAnimalWorldNetwork.com Studio City, California U.S.A.
Animal World Network Company sent me the wrong order. I returned merchandise. They will not reimburse nor return e-mails, faxes, or phone calls. Studio City California
*General Comment: Give the Lady Her Cat Food
*REBUTTAL Owner of company: Business has transferred ownership
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I followed the return procedure as stated on their Website. The procedure: return the merchandise along with a form "for processing the refund" (their words) that I downloaded from their site. Also stated on their Website: they will pay for postage if it is their error. I shipped the merchandise back to them USPS parcel post (the cheapest option), and also got a U.S Postal Service Delivery Confirmation Receipt, so I know they have received the mercandise that I paid for.
Before I sent the merchandise I tried calling. No response. I sent an e-mail. No response. I sent a fax. No response. Since I have shipped the merchanise back to them, I have sent another fax. No response. I have left 2 voice messages in the last few weeks. No response.
I have waited 30 days to send this report out of courtesy to Animal World Network because that is the time limit they have given their customers for returning merchandise.
This report was posted on Ripoff Report on 10/06/2007 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Animal-World-Network/Studio-City-California-91604/Animal-World-Network-Company-sent-me-the-wrong-order-I-returned-merchandise-They-will-no-277409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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