- Report: #135257
Report - Rebuttal - Arbitrate
Complaint Review: Appera Whitening
Appera Whitening1000 N. Bristol Street, Ste. 202 Newport Beach, California U.S.A.
Appera Teeth Whitening ripoff dihonest fraudulent billing Newport Beach California
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I called the number provided for cancellation, spoke with a sales representative who ASSURED me that my trial membership was cancelled and that I would only be billed for $6.95. Two weeks later I recieved a 3-month supply of teeth whitener and when I checked my online bank account I discovered I had been charged $89.97.
When I called them back to explain there was a mistake and that I had already cancelled, they told me that I had infact NOT cancelled, and that if I "supposedly" had I would have received a confirmation number, which I knew nothing about.
There is NOTHING in the fine print to educate consumers that in order to cancel a membership they must receive a cancellation number. Their sales representatives lie to their customers and withold important information. THIS IS A VERY BAD BUSINESS.
This report was posted on Ripoff Report on 03/16/2005 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appera-Whitening/Newport-Beach-California-92660/Appera-Teeth-Whitening-ripoff-dihonest-fraudulent-billing-Newport-Beach-California-135257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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