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Report: #1286449

Complaint Review: Aquatraders - Internet

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  • Reported By: Richard — Michigan USA
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  • Aquatraders Internet USA

Aquatraders Would not honor warranty baltimore Internet

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"I bought a light from aquatraders 3 months ago. I have had problems since the first week. Bulbs and ballasts.  The fixture keeps shorting out.  I have had dedicated electric outlet put in for the lights.  I have been in constant communication with them since that time. Yesterday the light fixture began sparking. They told me there was a 30 day warranty, which I was out of, eventhough we had been trying to resolve the problem, so they would not send a replacement. I explained that we have been in communication since the first week with problems, which were not resolved, so please send a replacement. I do not want my money back, and I will send the one back to them that I have now. They would not. THIS IS A HORRIBLE COMPANY WITH EVEN WORSE CUSTOMER SERVICE. While in a chat with them, they always stop responding and disconnect. When you leave a message which I have done 6 times, no one ever calls you back."

This report was posted on Ripoff Report on 02/09/2016 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aquatraders/internet/aquatraders-would-not-honor-warranty-baltimore-internet-1286449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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